[et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Header: Cover Up – FAQs around face masks” _builder_version=”4.4.2″ collapsed=”off”][et_pb_fullwidth_header title=”Cover Up” subhead=”Face mask FAQs” text_orientation=”center” header_fullscreen=”on” header_scroll_down=”on” scroll_down_icon=”%%2%%” scroll_down_icon_color=”#ffffff” admin_label=”Cover Up – FAQs around face masks” _builder_version=”4.4.2″ title_font_size=”75px” title_line_height=”1.7em” subhead_font_size=”30px” subhead_line_height=”1.2em” background_color=”#414042″ background_image=”https:\/\/www.gdg.travel\/wp-content\/uploads\/2020\/06\/rail-covid-mask.jpg” background_blend=”overlay” z_index_tablet=”500″][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”faqs” _builder_version=”4.4.2″ custom_padding=”75px|0px|0px|0px|false|false” border_color_all=”rgba(255,186,96,0.6)” border_width_right=”8vw” border_color_right=”#5b8cb1″ collapsed=”off”][et_pb_row admin_label=”Intro” _builder_version=”4.0.6″ collapsed=”off”][et_pb_column type=”4_4″ _builder_version=”4.0.6″][et_pb_text admin_label=”Intro” _builder_version=”4.4.2″ custom_margin=”||0px||false|false”]<\/p>\n
Following the latest government advice, from TODAY Monday 15 June wearing face masks when travelling by train or other public transport is compulsory. But what does that mean for business travellers?<\/strong><\/p>\n Social distancing measures means there\u2019s only space on the railway for between 10-20% of the usual number of people. So, please consider carefully whether your journey is really necessary and in line with government advice. Work from home if you can and if you need to travel, consider walking or cycling where possible.<\/p>\n For those who are taking the train, we recommend you travel at quieter times if you can. If possible, buy your ticket before getting to the station or use contactless, and check the latest information before you set off.<\/p>\n Find out about travelling safely and other coronavirus travel updates on the\u00a0National Rail Enquiries website page<\/strong><\/a><\/p>\n Below are some Frequently Asked Questions that tell you all you need to know to follow this new face masks rule, which will applies on all rail services for your entire journey from today.<\/p>\n <\/p>\n [\/et_pb_text][et_pb_toggle title=”Q. What is classified as a face covering? ” admin_label=”Q. What is classified as a face covering? ” _builder_version=”4.4.2″ hover_enabled=”0″]<\/p>\n The Government\u2019s\u00a0instructions<\/strong><\/a> state that a face covering is a cloth that should cover your mouth and nose while allowing you to breathe comfortably. It can be as simple as a scarf or bandana that ties behind the head or face masks that cover from the bridge of your nose to under your chin.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Q. Will face coverings be provided or available to buy at the station?” admin_label=”Q. Will face coverings be provided or available to buy at the station?” _builder_version=”4.4.2″]<\/p>\n Not necessarily. Some rail operators are starting to install vending machines in some stations to make it easier for you to buy face coverings if you forget to bring one, but you should always bring your own face covering \u2013 it is the responsibility of the passenger and is a mandatory requirement.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Q. Where does this apply \u2013 just on trains or in stations too?” admin_label=”Q. Where does this apply \u2013 just on trains or in stations too?” _builder_version=”4.4.2″]<\/p>\n You need to wear face coverings from when you enter a station all the way through your journey, including exiting the station at the other end. If you are then moving onto the bus, tram or tube, you should keep your face covering while interchanging to avoid touching your face or mouth unnecessarily.\u00a0<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Q. What if I can\u2019t wear a face covering for medical reasons or due to a disability? ” admin_label=”Q. What if I can\u2019t wear a face covering for medical reasons or due to a disability? ” _builder_version=”4.4.2″]<\/p>\n You can still use public transport. National Rail advises that their staff will act considerately towards those who cannot wear a mask due to disability or medical condition.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Q. I\u2019m deaf and I need to lip read what staff are telling me. Can they take off their face covering to help me?” admin_label=”Q. I\u2019m deaf and I need to lip read what staff are telling me. Can they take off their face covering to help me?” _builder_version=”4.4.2″]<\/p>\n At larger stations, mobility teams will start to use transparent face masks to help support those who lip read. Elsewhere, a common-sense approach will be taken.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Q. Do children require face coverings?” admin_label=”Q. Do children require face coverings?” _builder_version=”4.4.2″]<\/p>\n Children under 11 are not required to wear face coverings.\u00a0<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Q. What do I do with my face covering when I am finished with it?” admin_label=”Q. What do I do with my face covering when I am finished with it?” _builder_version=”4.4.2″]<\/p>\n Reusable face coverings are encouraged where possible as these are better for the environment. If you have a disposable face covering, please take it home to dispose of it or put it in the normal bins available on stations at the end of your journey.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Q. What should I do if I\u2019m sitting in a carriage with someone who isn\u2019t wearing a face covering? ” admin_label=”Q. What should I do if I\u2019m sitting in a carriage with someone who isn\u2019t wearing a face covering? ” _builder_version=”4.4.2″]<\/p>\n It\u2019s likely that the vast majority of people will want to do the right thing and help protect others by bringing and wearing a face covering while in stations and on trains. It\u2019s worth remembering that some people may not be able to wear a mask due to medical issues. Regardless of whether someone is wearing a mask or not, you should keep your distance \u2013 at least two metres, if possible.<\/p>\n [\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”divider” _builder_version=”4.0.6″ custom_padding=”50px||0px||false|” collapsed=”off”][et_pb_column type=”4_4″ _builder_version=”4.0.6″][et_pb_divider _builder_version=”4.4.2″ custom_margin=”||0px||false|false”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”back button” _builder_version=”4.0.6″ custom_padding=”90px|0px|90px|0px|true|false” use_custom_width=”on” collapsed=”on”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_button button_url=”\/workingfromhome\/” button_text=”back to Working From Home” button_alignment=”center” admin_label=”button: back to Working From Home” _builder_version=”4.0.6″ custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#5b8cb1″ button_border_width=”0px” 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