[et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”header – LEAKAGE” _builder_version=”4.27.6″ _module_preset=”default” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_fullwidth_header title=”HOW LEAKAGE CAN DERAIL YOUR TRAVEL PROGRAM (AND HOW TO STOP IT)” button_one_text=”OUR COMPREHENSIVE GUIDE” button_one_url=”#intro” background_overlay_color=”rgba(0,0,0,0.29)” _builder_version=”4.27.6″ _module_preset=”default” title_font=”||||||||” title_text_color=”#FFFFFF” title_font_size=”50px” background_color=”RGBA(255,255,255,0)” use_background_color_gradient=”on” background_color_gradient_stops=”rgba(0,0,0,0.3) 0%|rgba(0,0,0,0.3) 100%” background_color_gradient_overlays_image=”on” background_image=”https:\/\/www.gdg.travel\/wp-content\/uploads\/2026\/03\/Leakage-How-to-Prevent-BANNER-WEB-2.jpg” parallax=”off” button_one_text_size=”17px” button_one_border_width=”10px” button_one_border_color=”RGBA(255,255,255,0)” button_one_letter_spacing=”1px” button_one_custom_margin_tablet=”” button_one_custom_margin_phone=”|-20px||-20px|false|true” button_one_custom_margin_last_edited=”on|phone” title_font_size_tablet=”50px” title_font_size_phone=”26px” title_font_size_last_edited=”on|phone” button_one_text_size_tablet=”17px” button_one_text_size_phone=”13px” button_one_text_size_last_edited=”on|phone” button_one_border_width_tablet=”10px” button_one_border_width_phone=”10px” button_one_border_width_last_edited=”on|phone” button_one_letter_spacing_tablet=”1px” button_one_letter_spacing_phone=”1px” button_one_letter_spacing_last_edited=”on|phone” box_shadow_style_button_one=”preset4″ global_colors_info=”{}” button_one_bg_color__hover_enabled=”on|desktop” button_one_bg_color__hover=”#6D6E71″ button_one_bg_enable_color__hover=”on” button_one_border_color__hover_enabled=”on|hover” button_one_border_color__hover=”RGBA(255,255,255,0)” button_one_letter_spacing__hover_enabled=”on|desktop” button_one_letter_spacing__hover=”1px”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”SECTION – Intro” module_id=”intro” _builder_version=”4.27.6″ _module_preset=”default” custom_padding=”5%||5%||true|false” collapsed=”on” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” admin_label=”ROW – Intro” _builder_version=”4.27.6″ _module_preset=”default” max_width=”1280px” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”HEADER – Intro” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_text admin_label=”BODY – Intro” _builder_version=”4.27.6″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
Think of your travel program as a bucket. Inside the bucket are all of your travelers who can be carried from place to place, safe within its boundaries. But what happens if your bucket develops a hole? Your well-formed travel policy begins to leak, your travelers spill out, and you risk losing control.<\/p>\n
Leakage refers to travel bookings made by your employees that sit outside of company-approved channels, policies, costs, or suppliers. These “rogue travelers” result in fragmented travel data, reduced spend visibility, and a weaker negotiating power with suppliers.<\/p>\n
Preventing leakage is a vitally important step in ensuring your travel policy works effectively and stands the test of time. In this article, we take a closer look into the causes of leakage and give practical advice on what you can do to prevent it.<\/strong><\/p>\n [\/et_pb_text][et_pb_button button_url=”#identify” button_text=”How To Identify the Problem” admin_label=”BUTTON- See Pros & Cons” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_2″ module_class=”bg-image-column” _builder_version=”4.27.6″ _module_preset=”default” background_image=”https:\/\/www.gdg.travel\/wp-content\/uploads\/2026\/02\/Forever-Right-Track-Image.jpg” box_shadow_style=”preset4″ global_colors_info=”{}”][et_pb_divider show_divider=”off” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”SECTION – Pros and Cons” _builder_version=”4.27.5″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_stops=”rgba(91,140,177,0.8) 0%|rgba(91,140,177,0.8) 100%” background_color_gradient_overlays_image=”on” background_image=”https:\/\/www.gdg.travel\/wp-content\/uploads\/2026\/02\/Technology-Blue-Mockup.jpg” collapsed=”on” global_colors_info=”{}”][et_pb_row column_structure=”1_5,3_5,1_5″ admin_label=”ROW – Questions for TMC” _builder_version=”4.27.5″ _module_preset=”default” background_enable_color=”off” max_width=”1280px” custom_padding=”4%|4%|4%|4%|true|true” global_colors_info=”{}”][et_pb_column type=”1_5″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.5″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”5%|4%|5%|4%|true|true” box_shadow_style=”preset4″ global_colors_info=”{}”][et_pb_icon font_icon=”||fa||900″ admin_label=”ICON – Checkmark” module_id=”identify” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][et_pb_text admin_label=”HEADER – Pros and Cons” module_id=”pros-cons” _builder_version=”4.27.6″ _module_preset=”default” header_text_color=”#FFFFFF” custom_margin=”0%||0%||false|false” custom_margin_tablet=”0%||0%||false|false” custom_margin_phone=”||5%||false|false” custom_margin_last_edited=”on|phone” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”30px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text admin_label=”BODY – Pros and Cons” _builder_version=”4.27.6″ _module_preset=”default” custom_margin=”2%||7%||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Put simply, leakage is any travel that is booked or paid for by your employees outside your pre-approved travel policy. The common symptoms are:<\/p>\n [\/et_pb_text][et_pb_testimonial portrait_url=”https:\/\/www.gdg.travel\/wp-content\/uploads\/2024\/09\/Plane-Taking-Off-Sunset-WEB.jpg” quote_icon=”off” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n An employee books a flight directly through an airline’s website<\/strong> rather than through their Travel Management Company (TMC) or online booking tool.<\/p>\n [\/et_pb_testimonial][et_pb_testimonial portrait_url=”https:\/\/www.gdg.travel\/wp-content\/uploads\/2025\/11\/Expedia-Man-in-Hotel-Lobby-Newspaper-WEB.jpg” quote_icon=”off” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n An employee reserves a hotel room through a website<\/strong> that is not in your policy instead of using any negotiated corporate hotel rates you have access to.<\/p>\n [\/et_pb_testimonial][et_pb_testimonial portrait_url=”https:\/\/www.gdg.travel\/wp-content\/uploads\/2024\/05\/Car-Park.jpg” quote_icon=”off” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n An employee pays for a flight or car hire themselves<\/strong> – using a personal credit card or cash – instead of using the company\u2019s approved payment method.<\/p>\n [\/et_pb_testimonial][et_pb_testimonial portrait_url=”https:\/\/www.gdg.travel\/wp-content\/uploads\/2023\/10\/Passenger-Flight-Web.jpg” quote_icon=”off” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n An employee books themself a business class flight, a premium seat, or a luxury hotel room<\/strong> that exceeds the cost set out by the company travel policy.<\/p>\n [\/et_pb_testimonial][et_pb_button button_url=”#prevent” button_text=”5 Ways You Can Prevent Leakage Today” button_alignment=”center” admin_label=”BUTTON – 9 Ways” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”SECTION – 9 Ways for Smoother Procurement” _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”||7%||false|false” collapsed=”on” global_colors_info=”{}”][et_pb_row admin_label=”ROW – 9 Ways Smoother Procurement” _builder_version=”4.27.6″ _module_preset=”default” max_width=”1280px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”HEADER – 9 Ways Procurement Portal” module_id=”prevent” _builder_version=”4.27.6″ _module_preset=”default” header_2_font_size_tablet=”” header_2_font_size_phone=”30px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” admin_label=”ROW – Check Registration” _builder_version=”4.27.6″ _module_preset=”default” max_width=”1280px” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”1_2″ module_class=”bg-image-column” _builder_version=”4.27.6″ _module_preset=”default” background_image=”https:\/\/www.gdg.travel\/wp-content\/uploads\/2025\/12\/Gen-Z-Business-Traveller-Using-Mobile-Phone.jpg” global_colors_info=”{}”][et_pb_divider show_divider=”off” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”HEADER – Check Registration” _builder_version=”4.27.6″ _module_preset=”default” custom_margin=”5%||3%||false|false” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Your travel policy doesn’t need to be brimming with complex terminology or dense walls of text for it to be effective. If it’s written in simple (yet informative) language, communicates on a clear, human level, and is easy to read, your travelers will be far more likely to adhere to it.<\/p>\n Your policy should explain your approved booking methods, preferred suppliers, spending limits, and payment procedures without becoming a chore to read.<\/p>\n [\/et_pb_text][et_pb_text admin_label=”BODY – Check Registration” _builder_version=”4.27.6″ _module_preset=”default” ul_font=”||||||||” ul_font_size=”18px” background_color=”#efefef” custom_margin=”6%||0%||false|false” custom_padding=”5%|5%|5%|5%|true|true” box_shadow_style=”preset1″ global_colors_info=”{}”]<\/p>\n <\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”ROW – Divider” _builder_version=”4.27.5″ _module_preset=”default” max_width=”1280px” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider divider_position=”center” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” admin_label=”ROW – Check Registration” _builder_version=”4.27.6″ _module_preset=”default” max_width=”1280px” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”1_2″ module_class=”bg-image-column” _builder_version=”4.27.6″ _module_preset=”default” background_image=”https:\/\/www.gdg.travel\/wp-content\/uploads\/2026\/03\/young-businessman-sitting-with-phone-WEB.jpg” global_colors_info=”{}”][et_pb_divider show_divider=”off” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”HEADER – Check Registration” _builder_version=”4.27.6″ _module_preset=”default” custom_margin=”5%||3%||false|false” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text admin_label=”BODY – Check Registration” _builder_version=”4.27.6″ _module_preset=”default” ul_font=”||||||||” custom_margin=”5%||1%||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Having a solid and easy-to-read policy is one thing. Actually making travel booking easier is another. Ensure that your chosen online booking tool or platform is simple to navigate, offers a comprehensive selection of travel content, and (ideally) can be accessed via a single sign-on environment, such as Gray Dawes Travel’s YourTrip<\/a> within the PORTAL<\/a> platform.<\/p>\n All of this will encourage travelers to stay firmly within the managed program and demonstrate the many benefits of staying within company policy.<\/p>\n [\/et_pb_text][et_pb_text admin_label=”BODY – Check Registration” _builder_version=”4.27.6″ _module_preset=”default” ul_font=”||||||||” ul_font_size=”18px” background_color=”#efefef” custom_margin=”6%||0%||false|false” custom_padding=”5%|5%|5%|5%|true|true” box_shadow_style=”preset1″ global_colors_info=”{}”]<\/p>\n <\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”ROW – Divider” _builder_version=”4.27.5″ _module_preset=”default” max_width=”1280px” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider divider_position=”center” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” admin_label=”ROW – Check Registration” _builder_version=”4.27.6″ _module_preset=”default” max_width=”1280px” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”1_2″ module_class=”bg-image-column” _builder_version=”4.27.6″ _module_preset=”default” background_image=”https:\/\/www.gdg.travel\/wp-content\/uploads\/2026\/03\/Online-Training-Seminar-With-Business-Woman-WEB.jpg” global_colors_info=”{}”][et_pb_divider show_divider=”off” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”HEADER – Check Registration” _builder_version=”4.27.6″ _module_preset=”default” custom_margin=”5%||3%||false|false” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n When you live and breathe your travel policy, it’s easy to assume that everyone will find it as straightforward as you do. Besides knowing the practical process of booking travel within policy, employees also need to understand why following policy is important.<\/p>\n Leakage is far less likely if everyone within the organization is well-informed about the reasons and objectives behind why a travel policy is in place.<\/p>\n [\/et_pb_text][et_pb_text admin_label=”BODY – Check Registration” _builder_version=”4.27.6″ _module_preset=”default” ul_font=”||||||||” ul_font_size=”18px” background_color=”#efefef” custom_margin=”6%||0%||false|false” custom_padding=”5%|5%|5%|5%|true|true” box_shadow_style=”preset1″ global_colors_info=”{}”]<\/p>\n <\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”ROW – Divider” _builder_version=”4.27.5″ _module_preset=”default” max_width=”1280px” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider divider_position=”center” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” admin_label=”ROW – Check Registration” _builder_version=”4.27.6″ _module_preset=”default” max_width=”1280px” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”1_2″ module_class=”bg-image-column” _builder_version=”4.27.6″ _module_preset=”default” background_image=”https:\/\/www.gdg.travel\/wp-content\/uploads\/2026\/03\/Data-Display-Business-Travel-WEB.jpg” global_colors_info=”{}”][et_pb_divider show_divider=”off” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”HEADER – Check Registration” _builder_version=”4.27.6″ _module_preset=”default” custom_margin=”5%||3%||false|false” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text admin_label=”BODY – Check Registration” _builder_version=”4.27.6″ _module_preset=”default” ul_font=”||||||||” custom_margin=”5%||1%||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Building the travel policy and getting your travelers to follow it is only the first step. You need to constantly monitor your travel data – such as that reported through our YourData platform<\/a> – to identify travel trends and identify bookings made outside the approved program.<\/p>\n Remember that preventing leakage requires regular attention. Just because something works today doesn’t mean it will work tomorrow, and it is OK to tweak and change approaches if it leads to better outcomes.<\/p>\n [\/et_pb_text][et_pb_text admin_label=”BODY – Check Registration” _builder_version=”4.27.6″ _module_preset=”default” ul_font=”||||||||” ul_font_size=”18px” background_color=”#efefef” custom_margin=”6%||0%||false|false” custom_padding=”5%|5%|5%|5%|true|true” hover_enabled=”0″ box_shadow_style=”preset1″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n <\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”ROW – Divider” _builder_version=”4.27.5″ _module_preset=”default” max_width=”1280px” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider divider_position=”center” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” admin_label=”ROW – Check Registration” _builder_version=”4.27.6″ _module_preset=”default” max_width=”1280px” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”1_2″ module_class=”bg-image-column” _builder_version=”4.27.6″ _module_preset=”default” background_image=”https:\/\/www.gdg.travel\/wp-content\/uploads\/2026\/03\/passenger-jet-plane-taking-off-WEB.jpg” global_colors_info=”{}”][et_pb_divider show_divider=”off” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”HEADER – Check Registration” _builder_version=”4.27.6″ _module_preset=”default” custom_margin=”5%||3%||false|false” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Negotiating rates with travel suppliers can go a long way. By arranging and signing agreements with preferred airlines, hotels and car rental suppliers, you can secure lower corporate rates.<\/p>\n A global TMC like Gray Dawes Travel will have strong relationships with suppliers across the world, built from years of mutual trust and support, which your organization can benefit from.<\/p>\n [\/et_pb_text][et_pb_text admin_label=”BODY – Check Registration” _builder_version=”4.27.6″ _module_preset=”default” ul_font=”||||||||” ul_font_size=”18px” background_color=”#efefef” custom_margin=”6%||0%||false|false” custom_padding=”5%|5%|5%|5%|true|true” hover_enabled=”0″ box_shadow_style=”preset1″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n <\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”ROW – Divider” _builder_version=”4.27.5″ _module_preset=”default” max_width=”1280px” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider divider_position=”center” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”SECTION – What Does Good Service Look Like Callout” _builder_version=”4.27.6″ _module_preset=”default” background_image=”https:\/\/www.gdg.travel\/wp-content\/uploads\/2026\/01\/Easy-Access-Corporate-Rates.jpg” custom_padding=”10%||10%||true|false” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ admin_label=”ROW – What Does Good Service Look Like Callout” _builder_version=”4.27.6″ _module_preset=”default” max_width=”1280px” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.5″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”2%|3%|4%|3%|false|true” custom_padding_tablet=”2%|6%|6%|6%|false|true” custom_padding_phone=”5%|8%|9%|8%|false|true” custom_padding_last_edited=”on|phone” box_shadow_style=”preset4″ global_colors_info=”{}”][et_pb_icon font_icon=”||fa||900″ align=”left” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][et_pb_text admin_label=”HEDAER – Good Service” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text admin_label=”BODY – Good Service” _builder_version=”4.27.6″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n At Gray Dawes, our people are your people. We believe that better business travel is far greater than the sum of a slick online booking tool or access comprehensive data – it’s an essential human experience built by experienced travel consultants that care.<\/p>\n Our High Touch<\/a> approach to corporate travel can help take you that extra mile and keep your travelers fully invested in your carefully-constructed travel program.<\/p>\n [\/et_pb_text][et_pb_button button_url=”\/touch\/” url_new_window=”on” button_text=”LEARN MORE ABOUT OUR HIGH TOUCH SERVICE” button_text_tablet=”LEARN MORE ABOUT HIGH CONTENT” button_text_phone=”Discover High Content” button_text_last_edited=”off|desktop” admin_label=”BUTTON – Good Service Look Like” _builder_version=”4.27.6″ _module_preset=”default” button_text_size_tablet=”” button_text_size_phone=”” button_text_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”SECTION – Intro” _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”5%||5%||true|false” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” admin_label=”ROW – Intro” _builder_version=”4.27.5″ _module_preset=”default” max_width=”1280px” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”HEADER – Intro” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text admin_label=”BODY – Intro” _builder_version=”4.27.6″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n When employees book outside your policy and your approved channels, you lose the benefits of negotiated rates, proper data, and the ability to make your travel more cost-effective.<\/strong><\/p>\n However, leakage can be effectively reduced. By offering clear travel policies, a robust online booking tool, employee training, and consistent monitoring of travel data, you can reduce the number of travelers “going rogue”.<\/p>\n TMCs like Gray Dawes Travel can also play a crucial role in supporting these efforts. By providing an online booking tool tweaked to your preferences, utilizing years of supplier relations to secure negotiated rates, and offering practical support at every step of the travel process, your travel program can be elevated to the next level.<\/p>\n [\/et_pb_text][et_pb_button button_url=”#get-in-touch” button_text=”Get in Touch” admin_label=”BUTTON- See Pros & Cons” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_2″ module_class=”bg-image-column” _builder_version=”4.27.5″ _module_preset=”default” background_image=”https:\/\/www.gdg.travel\/wp-content\/uploads\/2026\/02\/Person-Exiting-TMC.jpg” box_shadow_style=”preset4″ global_colors_info=”{}”][et_pb_divider show_divider=”off” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Blog Sign-Off (portfolio & back button)” 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global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ admin_label=”ROW – CONTACT FORMS” _builder_version=”4.27.5″ _module_preset=”default” background_enable_color=”off” transform_scale_tablet=”” transform_scale_phone=”” transform_scale_last_edited=”on|desktop” transform_translate_tablet=”160px|0px” transform_translate_phone=”0px|0px” transform_translate_last_edited=”on|phone” transform_translate_linked_tablet=”off” transform_rotate_tablet=”” transform_rotate_phone=”” transform_rotate_last_edited=”on|desktop” transform_skew_tablet=”” transform_skew_phone=”” transform_skew_last_edited=”on|desktop” transform_origin_tablet=”” transform_origin_phone=”” transform_origin_last_edited=”on|desktop” transform_styles_last_edited=”on|phone” max_width=”100vw” transform_styles_tablet=”” transform_styles_phone=”” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_4″ admin_label=”CLIENT” _builder_version=”4.27.5″ _module_preset=”default” 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[\/et_pb_text][et_pb_button button_url=”\/contact-us\/#get-in-touch” url_new_window=”on” button_text=”Let’s Go” button_alignment=”center” admin_label=”BUTTON – SUPPLIER FORM” _builder_version=”4.27.5″ _module_preset=”default” button_text_size=”1.17vw” custom_margin=”3vh||1vh||false|false” button_text_size_tablet=”20px” button_text_size_phone=”20px” button_text_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_4″ admin_label=”SUPPLIER” _builder_version=”4.27.4″ _module_preset=”default” background_color=”rgba(255,255,255,0.82)” custom_padding=”4vh|1vw|4vh|1vw|true|true” custom_padding_tablet=”|30px||30px|true|true” custom_padding_phone=”|30px||30px|true|true” custom_padding_last_edited=”on|tablet” global_colors_info=”{}” background_color__hover=”rgba(255,255,255,0.5)” background__hover_enabled=”on|hover” background_enable_color__hover=”on”][et_pb_icon font_icon=”||fa||900″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][et_pb_text admin_label=”Career” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_button button_url=”\/careers” url_new_window=”on” button_text=”Let’s Go” button_alignment=”center” admin_label=”BUTTON – Careers” _builder_version=”4.27.5″ _module_preset=”default” button_text_size=”1.17vw” custom_margin=”3vh||1vh||false|false” button_text_size_tablet=”20px” button_text_size_phone=”20px” button_text_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”off|off|off” admin_label=”Email Option & Social footer” _builder_version=”4.16″ background_color=”#414042″ background_enable_color=”off” background_color_gradient_direction=”148deg” background_image=”https:\/\/www.gdg.travel\/wp-content\/uploads\/2019\/11\/Train-CTA.png” background_enable_image=”off” background_size=”contain” background_position=”top_right” background_blend=”multiply” custom_margin=”0px||||false|false” custom_padding=”60px||60px||false|false” z_index_tablet=”500″ border_width_right=”0vw” border_color_right=”#e0e0e0″ border_color_left=”rgba(48,48,48,0.5)” border_width_right_tablet=”” border_width_right_phone=”0vw” border_width_right_last_edited=”on|tablet” disabled=”on” saved_tabs=”all” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_row column_structure=”1_5,1_5,1_5,1_5,1_5″ make_equal=”on” module_class=” et_pb_row_fullwidth” _builder_version=”4.16″ background_enable_color=”off” background_size=”contain” background_position=”bottom_right” background_blend=”screen” width_tablet=”80%” width_last_edited=”off|desktop” max_width=”1800px” max_width_tablet=”80%” max_width_last_edited=”off|desktop” custom_margin=”||||false|false” custom_padding=”||||false|false” z_index_tablet=”500″ make_fullwidth=”on” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”1_5″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ min_height=”40px” custom_margin=”||14px|||” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_divider color=”#414042″ _builder_version=”4.16″ width=”100%” custom_margin=”||25px||false|false” global_colors_info=”{}”][\/et_pb_divider][et_pb_signup mailchimp_list=”Gray Dawes Group|cdb71a096e” first_name_field=”off” last_name_field=”off” button_text=”SUBMIT” use_spam_service=”on” recaptcha_list=”Gray Dawes Travel|Gray Dawes Travel-0″ _builder_version=”4.16″ form_field_background_color=”rgba(109,110,113,0.2)” form_field_text_color=”#414042″ form_field_focus_background_color=”rgba(109,110,113,0.2)” form_field_focus_text_color=”#414042″ header_text_align=”left” header_text_color=”#5b8cb1″ header_font_size=”19px” form_field_font=”|||on|||||” use_background_color=”off” custom_button=”on” button_text_size=”18px” button_text_color=”#ffffff” button_border_width=”0px” button_border_radius=”0px” button_font=”||||||||” button_icon_color=”#5b8cb1″ custom_margin=”||||false|false” custom_padding=”||||false|false” animation_style=”slide” z_index_tablet=”500″ border_radii_fields=”on|0px|0px|0px|0px” focus_text_color=”#ffffff” global_colors_info=”{}” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#414042″ button_bg_enable_color__hover=”on” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#ffffff”][\/et_pb_signup][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ min_height=”40px” custom_margin=”||14px|||” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_divider color=”#414042″ _builder_version=”4.16″ width=”100%” custom_margin=”||25px||false|false” global_colors_info=”{}”][\/et_pb_divider][et_pb_social_media_follow icon_color=”#FFFFFF” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_social_media_follow_network social_network=”linkedin” url=”https:\/\/www.linkedin.com\/showcase\/gray-dawes-travel\/” _builder_version=”4.16″ _module_preset=”default” background_color=”#007bb6″ global_colors_info=”{}” follow_button=”off” url_new_window=”on”]linkedin[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=”twitter” url=”https:\/\/twitter.com\/graydawestravel\/” _builder_version=”4.22.2″ _module_preset=”default” background_color=”#000000″ global_colors_info=”{}” follow_button=”off” url_new_window=”on”]twitter[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=”facebook” url=”https:\/\/www.facebook.com\/graydawesgroup\/” _builder_version=”4.16″ _module_preset=”default” background_color=”#3b5998″ global_colors_info=”{}” follow_button=”off” url_new_window=”on”]facebook[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=”instagram” url=”https:\/\/www.instagram.com\/graydawesgroup\/” _builder_version=”4.16″ _module_preset=”default” background_color=”#ea2c59″ global_colors_info=”{}” follow_button=”off” url_new_window=”on”]instagram[\/et_pb_social_media_follow_network][\/et_pb_social_media_follow][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ min_height=”40px” custom_margin=”||14px|||” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_divider color=”#414042″ _builder_version=”4.16″ width=”100%” custom_margin=”||25px||false|false” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.16″ custom_margin=”0px|||||” global_colors_info=”{}”]Careers<\/a><\/strong><\/p>\n Locations<\/a><\/strong><\/p>\n Leadership Team<\/a><\/strong><\/p>\n Resources<\/a><\/strong>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ min_height=”40px” custom_margin=”||14px|||” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_divider color=”#414042″ _builder_version=”4.16″ width=”100%” custom_margin=”||25px||false|false” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.16″ custom_margin=”0px|||||” global_colors_info=”{}”]<\/p>\n Cookies<\/b><\/a><\/p>\nWHAT IS LEAKAGE?<\/h2>\n
Identifying the Problem<\/h4>\n
5 Ways to Prevent Leakage in Your Travel Program<\/h2>\n
1. Create a Clear Travel Policy From the Start<\/h3>\n
How a TMC Can Support You<\/h5>\n
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2. Use an Approved (and Easy to Use) Online Booking Tool<\/h3>\n
How a TMC Can Support You<\/h5>\n
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3. Communicate and Train Your Employees<\/h3>\n
How a TMC Can Support You<\/h5>\n
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4. Monitor Travel Data Consistently to Identify Leakage<\/h3>\n
How a TMC Can Support You<\/h5>\n
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5. Negotiate with Suppliers for Preferred Agreements<\/h3>\n
How a TMC Can Support You<\/h5>\n
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PREVENTING LEAKAGE STARTS WITH A TEAM OF BRILLIANT PEOPLE…<\/h3>\n
LEAKAGE CAN SIGNIFICANTLY UNDERMINE THE EFFECTIVENESS OF YOUR TRAVEL POLICY<\/h3>\n
Related Articles<\/h2>\n
GET IN TOUCH<\/h2>\n
I’m a Client<\/h3>\n
I’m a Prospect<\/h3>\n
I’m a Supplier<\/h3>\n
I’m a Fan<\/h3>\n
SUBSCRIBE<\/strong><\/h4>\n
FOLLOW<\/strong><\/h4>\n
EXPLORE<\/strong><\/h4>\n
LEGAL<\/strong><\/h4>\n