{"id":6912,"date":"2020-02-19T15:49:40","date_gmt":"2020-02-19T15:49:40","guid":{"rendered":"https:\/\/www.gdg.travel\/?page_id=6912"},"modified":"2020-08-04T10:33:53","modified_gmt":"2020-08-04T09:33:53","slug":"consulting","status":"publish","type":"page","link":"https:\/\/www.gdg.travel\/en-us\/what\/case-studies\/consulting\/","title":{"rendered":"Consulting"},"content":{"rendered":"

[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”3.22″][et_pb_fullwidth_header title=”CONSULTING” subhead=”%22Overall travel spend was reduced by 27% with Gray Dawes Consulting’s Programme Optimisation service%22″ text_orientation=”center” header_fullscreen=”on” _builder_version=”4.0.6″ title_text_align=”center” title_line_height=”1.5em” background_color=”#6d6e71″ use_background_color_gradient=”on” background_color_gradient_start=”rgba(109,110,113,0.28)” background_color_gradient_end=”rgba(109,110,113,0.32)” background_color_gradient_overlays_image=”on” background_image=”https:\/\/www.gdg.travel\/wp-content\/uploads\/2020\/01\/Gray-Dawes-Consulting-scaled.jpg” z_index_tablet=”500″][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Quote Section” _builder_version=”4.0.6″ custom_padding=”75px|0px|110px|0px|false|false” border_color_all=”rgba(255,186,96,0.6)” border_width_right=”8vw” border_color_right=”#ee7232″][et_pb_row column_structure=”3_4,1_4″ admin_label=”Quote Area” _builder_version=”3.25″ custom_padding=”55px|0px|55px|0px|true|false” use_custom_width=”on”][et_pb_column type=”3_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Author Name” _builder_version=”4.0.6″ text_text_color=”#ee7232″ text_letter_spacing=”4px” header_font=”||||||||” header_text_color=”#ee7232″ header_2_font=”||||||||” header_3_font=”||||||||” header_4_font=”||||||||” header_5_font=”||||||||” header_6_font=”||||||||” module_alignment=”center” animation_style=”slide” animation_direction=”bottom” animation_intensity_slide=”10%” animation_starting_opacity=”100%” inline_fonts=”Georgia”]<\/p>\n

CASE DESCRIPTION<\/span><\/h4>\n

[\/et_pb_text][et_pb_text _builder_version=”3.27.4″ text_font_size=”17px” text_letter_spacing=”1px” text_line_height=”1.8em” header_3_font=”||||||||” header_3_line_height=”1.6em” header_4_font=”||||||||” custom_margin=”|||” custom_padding=”|||30px” animation_style=”flip” animation_intensity_flip=”5%” animation_starting_opacity=”100%” border_color_all=”#313e47″ border_width_left=”10px” border_color_left=”#414042″]<\/p>\n

Partnered with Gray Dawes Consulting to identify realistic improvements across entire programme and achieve adoption through impactful change management initiatives and reporting.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Project Image Area” _builder_version=”3.25″ custom_padding=”|||”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_image src=”http:\/\/www.gdg.travel\/wp-content\/uploads\/2019\/11\/Finance.jpg” show_bottom_space=”off” force_fullwidth=”on” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”3.23″ custom_margin=”|||” custom_padding=”|||” animation_style=”slide” animation_direction=”right” animation_intensity_slide=”2%” z_index_tablet=”500″ border_width_all=”30px” border_color_all=”#ffffff” box_shadow_style=”preset2″ box_shadow_horizontal=”0px” box_shadow_vertical=”15px” box_shadow_blur=”60px” box_shadow_color=”rgba(29,61,71,0.2)”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Project Analysis Section” _builder_version=”3.22″ custom_padding=”90px||2px||false|false”][et_pb_row column_structure=”1_4,3_4″ admin_label=”Our Process Area” _builder_version=”3.25″ custom_padding=”60px|0px|60px|0px|true|false” border_color_all=”rgba(51,51,51,0.12)” border_width_top=”1px”][et_pb_column type=”1_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Title” _builder_version=”4.0.6″ text_font=”||||||||” header_font=”||||||||” header_2_font=”||||||||” header_3_line_height=”2em” header_4_font=”||||||||” header_5_font=”||||||||” header_6_font=”||||||||” custom_padding=”||3px|||” animation_style=”fold” animation_direction=”left” animation_intensity_fold=”5%”]<\/p>\n

THE DETAILS<\/span><\/h3>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_blurb use_icon=”on” font_icon=”%%53%%” icon_color=”#ee7232″ icon_placement=”left” content_max_width=”800px” use_icon_font_size=”on” icon_font_size=”32px” _builder_version=”4.0.6″ header_font=”||||||||” header_text_color=”#6d6e71″ header_font_size=”16px” header_line_height=”2em” custom_margin=”||0px|” custom_padding=”|||” animation_style=”fade”]<\/p>\n

22% Reduced average spend on top routes<\/span><\/p>\n

[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”%%53%%” icon_color=”#ee7232″ icon_placement=”left” content_max_width=”800px” use_icon_font_size=”on” icon_font_size=”32px” _builder_version=”4.0.6″ header_font=”||||||||” header_text_color=”#6d6e71″ header_font_size=”16px” header_line_height=”2em” body_font=”||||||||” custom_margin=”||0px|” custom_padding=”|||” animation_style=”fade”]<\/p>\n

100% No bookings outside TMC<\/span><\/p>\n

[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”%%53%%” icon_color=”#ee7232″ icon_placement=”left” content_max_width=”800px” use_icon_font_size=”on” icon_font_size=”32px” _builder_version=”4.0.6″ header_font=”||||||||” header_font_size=”16px” header_line_height=”2em” body_font=”||||||||” custom_margin=”||0px|” custom_padding=”|||” animation_style=”fade”]<\/p>\n

400% Reduced ot of policy from 40% to 4%<\/span><\/p>\n

[\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”%%53%%” icon_color=”#ee7232″ icon_placement=”left” content_max_width=”800px” use_icon_font_size=”on” icon_font_size=”32px” _builder_version=”4.0.6″ header_font=”||||||||” header_font_size=”16px” header_line_height=”2em” body_font=”||||||||” custom_margin=”||0px|” custom_padding=”|||” animation_style=”fade”]<\/p>\n

180k Additional savings from preferred supplier programme<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ admin_label=”Project Analysis Area” _builder_version=”3.25″ custom_padding=”60px|0px|60px|0px|true|false” border_color_all=”rgba(51,51,51,0.12)” border_width_top=”1px”][et_pb_column type=”1_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Title” _builder_version=”4.0.6″ header_font=”||||||||” header_3_line_height=”2em” header_4_font=”||||||||” header_5_font=”||||||||” header_6_font=”||||||||” custom_padding=”8px||||false|false” animation_style=”fold” animation_direction=”left” animation_intensity_fold=”5%”]<\/p>\n

CLIENT PROFILE<\/span><\/h4>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font_size=”16px” text_line_height=”2em” animation_style=”fade”]<\/p>\n

Business Focus: UK Market Leader in technology with over 50m in annual\u00a0revenue.<\/p>\n

Based out of Cambridge, serving UK wide.<\/p>\n

Number of employees: 10,000+.<\/p>\n

Annual travel spend: \u00a36 million<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ admin_label=”Final Result Area” _builder_version=”3.25″ custom_padding=”60px|0px|60px|0px|true|false” border_color_all=”rgba(51,51,51,0.12)” border_width_top=”1px”][et_pb_column type=”1_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Title” _builder_version=”4.0.6″ header_3_line_height=”2em” animation_style=”fold” animation_direction=”left” animation_intensity_fold=”5%”]<\/p>\n

CHALLENGE<\/span><\/h3>\n

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Despite not having a dedicated Travel Manager, ITC\u2019s head of procurement was tasked
with reducing travel spend by 20% in 18months.\u00a0<\/p>\n

In the first six months, ITC negotiated deals with suppliers, updated their travel policy yet the
number of bookings via their TMC was less than 30% of the value shown in their expenses. And of those bookings through the TMC, 40% were non compliant.<\/p>\n

\u201cThe biggest challenge was changing the attitude of people,\u201d said ITC\u2019s Procurement
Manager. \u201cI had senior management support in terms of policy enforcement but that
didn\u2019t always work. We needed a travel programme that allowed the employee to take
ownership of doing the right thing.\u201d<\/p>\n

At the end of an internal review, the company had resolved to identify which traveller
behaviours needed to change the most. They wanted employees to:<\/p>\n

\u2022 Book through the travel management company
\u2022 Proactively engage in continuous improvement of behaviours
\u2022 Comply fully to the travel policy
\u2022 Adopt spend company like it\u2019s your own mindset<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ admin_label=”Our Process Area” _builder_version=”3.25″ custom_padding=”60px|0px|60px|0px|true|false” border_color_all=”rgba(51,51,51,0.12)” border_width_top=”1px”][et_pb_column type=”1_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Title” _builder_version=”4.0.6″ text_font=”||||||||” header_font=”||||||||” header_2_font=”||||||||” header_3_line_height=”2em” header_4_font=”||||||||” header_5_font=”||||||||” header_6_font=”||||||||” animation_style=”fold” animation_direction=”left” animation_intensity_fold=”5%”]<\/p>\n

SOLUTION<\/span><\/h3>\n

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When ITC\u2019s Procurement Manager was made aware of Gray Dawes Consulting
department, he set up a meeting. Gray Dawes Consulting offered a travel optimisation
service which designs and delivers bespoke strategies to meet organisation\u2019s objectives
within the timeframe set.<\/p>\n

Gray Dawes first task was assessment. Their experts worked with ITC\u2019s procurement manager
to collate, clean and assess data; speak to key stakeholders (top travellers, bookers and
senior management in procurement, finance and of course travel) to identify realistic saving
opportunities in a menu of nearly 28 potential key performance indicators.<\/p>\n

After agreeing on which offered the straightest line to meet ITC\u2019s 20% savings target, next
they mapped out baselines and reporting to allow for accurate and on going tracking.
Realising that previous attempts of change had failed to achieve compliance, Gray Dawes
Consulting developed an integrated communications plan designed to engage travellers
and influence their purchasing behaviours using all available channels. The plan had three
main components:<\/p>\n

\u2022 Identity \u2013 Gray Dawes Consulting created a travel programme steering committee
consisting of key bookers and travellers that would create a sense of identity and allow for
proactive evolution of the programme. All the reports produced to track progress were
shared in this open forum and created a sense of competition within departments.
\u2022 Wider communication \u2013 Gray Dawes Consulting opted for measures which required
interaction. Employees were given logins to the online platform and were involved
in competitions based on finding the lowest fares. Changes in the policy were also
communicated throughout hotspots in office (using used clear, succinct wording and
colourful graphics) and all employees were quizzed online.
\u2022 Technology \u2013 lastly, Aman tailored Gray Dawes booking platforms (on and offline)
which allowed for seamless integration to the policy and push notifications were regularly
delivered to travellers and bookers.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ admin_label=”Our Process Area” _builder_version=”3.25″ custom_padding=”60px|0px|60px|0px|true|false” border_color_all=”rgba(51,51,51,0.12)” border_width_top=”1px”][et_pb_column type=”1_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Title” _builder_version=”4.0.6″ text_font=”||||||||” header_font=”||||||||” header_2_font=”||||||||” header_3_line_height=”2em” header_4_font=”||||||||” header_5_font=”||||||||” header_6_font=”||||||||” animation_style=”fold” animation_direction=”left” animation_intensity_fold=”5%”]<\/p>\n

RESULTS<\/span><\/h3>\n

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Average purchase price on travel spend was reduced by 27%, as spend through the TMC
finally aligned with expense reports and compliance to the travel policy achieved a healthy
96%. \u201cWe knew what we needed to do but this time we developed a plan to get there
which engaged stakeholders across the business. We achieved it together. It won\u2019t stop
there as the travel committee is already working on improvements for 2020 and beyond with
the help of further KPIs set by Gray Dawes Consulting\u201d.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Practice Section” _builder_version=”3.22″ background_color=”#f7f7f7″ custom_padding=”90px||90px||true|false” border_color_all=”#e0e0e0″ border_width_left=”8vw” locked=”off”][et_pb_row admin_label=”Practice Area” _builder_version=”3.25″ locked=”off”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Title” _builder_version=”3.27.4″ header_2_text_align=”center” header_2_font_size=”48px” header_2_line_height=”1.6em” custom_margin=”||10px|” custom_padding=”|||” animation_style=”fade” header_2_font_size_tablet=”40px” header_2_font_size_phone=”” header_2_font_size_last_edited=”on|tablet”]<\/p>\n

MORE CASE STUDIES<\/h2>\n

[\/et_pb_text][et_pb_divider show_divider=”off” _builder_version=”3.2″ max_width=”70px” module_alignment=”center” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”10%” animation_starting_opacity=”100%”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ admin_label=”Practice Area” _builder_version=”3.25″ max_width=”1280px” use_custom_width=”on” custom_width_px=”1280px”][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.4.2″ text_font=”||||||||” text_font_size=”16px” text_line_height=”2em” link_font=”||||||||” link_text_color=”#ffba60″ header_font=”||||||||” header_4_font_size=”22px” header_4_line_height=”1.8em” module_alignment=”center” animation_style=”fade” link_option_url=”https:\/\/www.gdg.travel\/what\/case-studies\/business-continuity-case-study\/” hover_enabled=”0″]<\/p>\n

BUSINESS CONTINUITY<\/h4>\n

Stability was of vital importance to the success of this business, however from time to time incidents occurred\u00a0that were out of their control, find out how we were a safe pair of hands for them ..<\/span>.<\/span> <\/a>Learn More<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.4.2″ text_font=”||||||||” text_font_size=”16px” text_line_height=”2em” link_font=”||||||||” link_text_color=”#ffba60″ header_font=”||||||||” header_4_font_size=”22px” header_4_line_height=”1.8em” module_alignment=”center” animation_style=”fade” link_option_url=”https:\/\/www.gdg.travel\/what\/case-studies\/hotel-savings-case-study\/” hover_enabled=”0″ locked=”off”]<\/p>\n

HOTEL SAVINGS<\/h4>\n

Our bespoke hotel booking systems and negotiated rate programme offer significant savings over well known, online and offline competitors. Explore these savings here …\u00a0 <\/span>Learn More<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.4.2″ text_font=”||||||||” text_font_size=”16px” text_line_height=”2em” link_font=”||||||||” link_text_color=”#ffba60″ header_font=”||||||||” header_3_font=”||||||||” header_4_font_size=”22px” header_4_line_height=”1.8em” module_alignment=”center” animation_style=”fade” link_option_url=”https:\/\/www.gdg.travel\/what\/case-studies\/football-team-case-study\/” hover_enabled=”0″ locked=”off”]<\/p>\n

FOOTBALL TEAM<\/h4>\n

The Club had diverse travel needs that varied from day to day business travel through to complex movements. Find out how we managed to go above and beyond for them … <\/span><\/a>Learn More<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ admin_label=”Practice Area” _builder_version=”3.25″ max_width=”1280px” use_custom_width=”on” custom_width_px=”1280px”][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.4.2″ text_font=”||||||||” text_font_size=”16px” text_line_height=”2em” link_font=”||||||||” link_text_color=”#ffba60″ header_4_font_size=”22px” header_4_line_height=”1.8em” module_alignment=”center” animation_style=”fade” link_option_url=”https:\/\/www.gdg.travel\/what\/case-studies\/implementation-case-study\/” hover_enabled=”0″]<\/p>\n

IMPLEMENTATION<\/h4>\n

JDX Consulting had no documented policy or defined process when it came to business travel. Find out how their decision to work with us ensured a seamless move to better travel … Learn More<\/span><\/span><\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.4.2″ text_font=”||||||||” text_font_size=”16px” text_line_height=”2em” link_font=”||||||||” link_text_color=”#ffba60″ header_font=”||||||||” header_4_font_size=”22px” header_4_line_height=”1.8em” module_alignment=”center” animation_style=”fade” link_option_url=”https:\/\/www.gdg.travel\/what\/case-studies\/medical-services-case-study\/” hover_enabled=”0″ locked=”off”]<\/p>\n

MEDICAL SERVICES<\/h4>\n

Our task was to move the management of travel to a centrally managed process through while effectively managing costs, supplying a robust and comprehensive round the clock service … Learn More<\/span><\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.4.2″ text_font=”||||||||” text_font_size=”16px” text_line_height=”2em” link_font=”||||||||” link_text_color=”#ffba60″ header_font=”||||||||” header_4_font_size=”22px” header_4_line_height=”1.8em” module_alignment=”center” animation_style=”fade” link_option_url=”https:\/\/www.gdg.travel\/what\/case-studies\/online-cost-savings-case-study\/” hover_enabled=”0″ locked=”off”]<\/p>\n

ONLINE COST SAVINGS<\/h4>\n

Maximising travel savings through increasing online adoption.\u00a0Gray Dawes identified opportunities for GAB Robins to make considerable savings by booking more online … Learn More<\/span><\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ admin_label=”Practice Area” _builder_version=”3.25″ max_width=”1280px” use_custom_width=”on” custom_width_px=”1280px”][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.4.2″ text_font=”||||||||” text_font_size=”16px” text_line_height=”2em” link_font=”||||||||” link_text_color=”#ffba60″ header_font=”||||||||” header_4_font_size=”22px” header_4_line_height=”1.8em” module_alignment=”center” animation_style=”fade” link_option_url=”https:\/\/www.gdg.travel\/what\/case-studies\/red-bee-media-case-study\/” hover_enabled=”0″]<\/p>\n

TRAVEL TEAM<\/h4>\n

Red Bee Media wanted to consolidate their travel spend through a single travel management in order to maintain control and gain complete visibility of their travel spend … Learn More<\/span><\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.4.2″ text_font=”||||||||” text_font_size=”16px” text_line_height=”2em” link_font=”||||||||” link_text_color=”#ffba60″ header_font=”||||||||” header_4_font_size=”22px” header_4_line_height=”1.8em” module_alignment=”center” animation_style=”fade” link_option_url=”https:\/\/www.gdg.travel\/what\/case-studies\/risk-management-case-study\/” hover_enabled=”0″ locked=”off”]<\/p>\n

RISK MANAGEMENT<\/h4>\n

On 22nd<\/sup> May 2017 Manchester became the subject of a co-ordinated terrorist attack which targeted a concert at Manchester Arena. Explore our processes which keep you safe … Learn More<\/span><\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.4.2″ text_font=”||||||||” text_font_size=”16px” text_line_height=”2em” link_font=”||||||||” link_text_color=”#ffba60″ header_font=”||||||||” header_4_font_size=”22px” header_4_line_height=”1.8em” module_alignment=”center” animation_style=”fade” link_option_url=”https:\/\/www.gdg.travel\/what\/case-studies\/strategic-account-management-case-study\/” hover_enabled=”0″ locked=”off”]<\/p>\n

STRATEGIC MANAGEMENT<\/h4>\n

Part of our Account Management service is to provide strategic ways in which cost savings can be identified and acted upon. We reviewed LEVC (manufacturers of the black cabs) spend … Learn More<\/span><\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ admin_label=”Practice Area” _builder_version=”3.25″ max_width=”1280px” use_custom_width=”on” custom_width_px=”1280px”][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.4.2″ text_font=”||||||||” text_font_size=”16px” text_line_height=”2em” link_font=”||||||||” link_text_color=”#ffba60″ header_font=”||||||||” header_4_font_size=”22px” header_4_line_height=”1.8em” module_alignment=”center” animation_style=”fade” link_option_url=”https:\/\/www.gdg.travel\/what\/case-studies\/accountancy\/” hover_enabled=”0″]<\/p>\n

ACCOUNTANCY<\/h4>\n

Our initial key task was the management of the implementation of an\u00a0online booking\u00a0system for UK bookers and travellers within a very tight timeframe. Providing the necessary training to the…<\/span>\u00a0Learn More<\/span><\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.4.2″ text_font=”||||||||” text_font_size=”16px” text_line_height=”2em” link_font=”||||||||” link_text_color=”#ffba60″ header_font=”||||||||” header_4_font_size=”22px” header_4_line_height=”1.8em” module_alignment=”center” animation_style=”fade” link_option_url=”https:\/\/www.gdg.travel\/what\/case-studies\/wealth-management-case-study\/” hover_enabled=”0″ locked=”off”]<\/p>\n

WEALTH MANAGEMENT<\/h4>\n

Our client has a diverse travel profile including overseas client visits, internal UK office travel as well as attending meetings and conferences. We maximised travel while maintaining spend … Learn More<\/span><\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.4.2″ text_font=”||||||||” text_font_size=”16px” text_line_height=”2em” link_font=”||||||||” link_text_color=”#ffba60″ header_font=”||||||||” header_4_font_size=”22px” header_4_line_height=”1.8em” module_alignment=”center” animation_style=”fade” link_option_url=”https:\/\/www.gdg.travel\/what\/case-studies\/customer-service-case-study\/” hover_enabled=”0″ locked=”off”]<\/p>\n

CUSTOMER SERVICE<\/h4>\n

Recently a travel booker of one of our clients encountered numerous challenges with their current supplier when trying to arrange travel for a student. Learn how we acted quickly …\u00a0<\/span><\/span>Learn More<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Footer” _builder_version=”4.4.2″ background_color=”#414042″ background_color_gradient_direction=”90deg” background_image=”https:\/\/www.gdg.travel\/wp-content\/uploads\/2019\/11\/Train-Doors-Open-Start-Your-Journey.jpg” parallax=”on” custom_padding=”0px|0px|0px|0px|false|false” z_index_tablet=”500″ global_module=”1383″ saved_tabs=”all” collapsed=”on”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” admin_label=”Footer Row” module_id=”footer” module_class=” et_pb_row_fullwidth” _builder_version=”4.0.6″ background_enable_image=”off” width=”100%” width_tablet=”100%” width_phone=”” width_last_edited=”on|desktop” max_width=”100%” max_width_tablet=”100%” max_width_phone=”” max_width_last_edited=”on|desktop” custom_margin=”|||” custom_padding=”0|0px|0|0px|false|false” animation_style=”fade” animation_duration=”1800ms” z_index_tablet=”500″ make_fullwidth=”on”][et_pb_column type=”1_2″ _builder_version=”4.0.6″ background_color=”rgba(65,64,66,0.75)” custom_padding=”100px|10%|100px|10%” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|phone” custom_padding__hover=”|||”][et_pb_text admin_label=”Title” _builder_version=”4.4.2″ header_2_font=”|||on|||||” z_index_tablet=”500″ locked=”off”]<\/p>\n

START YOUR NEW\u00a0<\/span><\/p>\n

JOURNEY NOW …\u00a0<\/span><\/h2>\n

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WE ARE ALWAYS AVAILABLE<\/span><\/h3>\n

24 hours a day, 7 Days a week!<\/span><\/p>\n

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27 Middleborough<\/span><\/p>\n

Colchester, CO1 1TG<\/span><\/p>\n

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