{"id":4418,"date":"2019-11-15T09:52:51","date_gmt":"2019-11-15T09:52:51","guid":{"rendered":"http:\/\/www.gdg.travel\/?p=4418"},"modified":"2019-11-19T17:02:05","modified_gmt":"2019-11-19T17:02:05","slug":"travellers-vs-travel-policy-how-both-sides-can-win","status":"publish","type":"post","link":"https:\/\/www.gdg.travel\/en-au\/blog\/travellers-vs-travel-policy-how-both-sides-can-win\/","title":{"rendered":"Travellers Vs Travel policy: How Both Sides Can Win"},"content":{"rendered":"\n\n[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”3.22″][et_pb_fullwidth_header title=”TRAVELLERS VS TRAVEL POLICY: HOW BOTH SIDES CAN WIN\u00a0 ” text_orientation=”center” header_fullscreen=”on” header_scroll_down=”on” scroll_down_icon=”%%2%%” scroll_down_icon_color=”#ffffff” _builder_version=”4.0.6″ background_image=”http:\/\/www.gdg.travel\/wp-content\/uploads\/2019\/11\/Plane-Skyline.png” z_index_tablet=”500″ hover_enabled=”0″][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Quote Section” _builder_version=”3.22″ custom_padding=”75px|0px|110px|0px|false|false” border_color_all=”rgba(255,186,96,0.6)” border_width_right=”8vw” border_color_right=”#5b8cb1″][et_pb_row column_structure=”3_4,1_4″ admin_label=”Quote Area” _builder_version=”3.25″ custom_padding=”55px|0px|55px|0px|true|false” use_custom_width=”on”][et_pb_column type=”3_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Author Name” _builder_version=”3.27.4″ text_text_color=”#ffba60″ text_letter_spacing=”4px” header_font=”||||||||” header_2_font=”||||||||” header_3_font=”||||||||” header_4_font=”||||||||” header_5_font=”||||||||” header_6_font=”||||||||” module_alignment=”center” animation_style=”slide” animation_direction=”bottom” animation_intensity_slide=”10%” animation_starting_opacity=”100%” inline_fonts=”Georgia”]

INTRODUCTION<\/h4>[\/et_pb_text][et_pb_text _builder_version=”3.27.4″ text_font_size=”17px” text_letter_spacing=”1px” text_line_height=”1.8em” header_3_font=”||||||||” header_3_line_height=”1.6em” header_4_font=”||||||||” custom_margin=”|||” custom_padding=”|||30px” animation_style=”flip” animation_intensity_flip=”5%” animation_starting_opacity=”100%” border_color_all=”#313e47″ border_width_left=”10px” border_color_left=”#414042″]

An effective travel policy is understood and practised by everyone and balances consideration of your travellers with keeping to your company\u2019s financial and time constraints.<\/p>\n

However, a recent survey indicated that \u201c68% of business travellers book more than half of their travel outside of company approved tools.\u201d Often the reason for this can be that the traveller feels too constrained by the policy and seeks to find alternative options independently.<\/p>\n

Why is that so bad? Travellers booking away from preferred platforms and out of policy can result in loss of company hotel membership points and air miles, more expensive trips being purchased and avoidance of proper approval flows. Not to mention escalating tension between travellers and travelling itself.<\/p>\n

So what can you do to ensure harmony between your travellers and your travel policy? Well, at Gray Dawes Travel we\u2019re always happy to help and have listed our top 8 tips to drive travel policy compliance.<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Project Image Area” _builder_version=”3.25″ custom_padding=”|||”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_image src=”http:\/\/www.gdg.travel\/wp-content\/uploads\/2019\/11\/Consulting.jpg” show_bottom_space=”off” force_fullwidth=”on” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”4.0.6″ custom_margin=”|||” custom_padding=”|||” animation_style=”slide” animation_direction=”right” animation_intensity_slide=”2%” z_index_tablet=”500″ hover_enabled=”0″ border_width_all=”30px” border_color_all=”#ffffff” box_shadow_style=”preset2″ box_shadow_horizontal=”0px” box_shadow_vertical=”15px” box_shadow_blur=”60px” box_shadow_color=”rgba(29,61,71,0.2)”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Project Analysis Section” _builder_version=”3.22″ custom_padding=”90px||2px||false|false”][et_pb_row column_structure=”1_4,3_4″ admin_label=”Project Analysis Area” _builder_version=”3.25″ custom_padding=”60px|0px|60px|0px|true|false” border_color_all=”rgba(51,51,51,0.12)” border_width_top=”1px”][et_pb_column type=”1_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Title” _builder_version=”4.0.6″ header_font=”||||||||” header_3_line_height=”2em” header_4_font=”||||||||” header_5_font=”||||||||” header_6_font=”||||||||” animation_style=”fold” animation_direction=”left” animation_intensity_fold=”5%” hover_enabled=”0″]

GET FEEDBACK FROM YOUR TRAVELLERS <\/h4>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font_size=”16px” text_line_height=”2em” animation_style=”fade”]

Find out what\u2019s important to them, after all, if the trip runs smooth and stress-free, they are more likely to perform better away from the office.<\/p>\n

Why not run regular surveys or focus groups to gauge your travellers\u2019 feelings on business trips and identify areas to improve. By encouraging more open communications around business travel, you can make your travellers feel valued whilst helping to create a fair, workable travel policy.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ admin_label=”Project Analysis Area” _builder_version=”3.25″ custom_padding=”60px|0px|60px|0px|true|false” border_color_all=”rgba(51,51,51,0.12)” border_width_top=”1px”][et_pb_column type=”1_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Title” _builder_version=”4.0.6″ header_font=”||||||||” header_3_line_height=”2em” header_4_font=”||||||||” header_5_font=”||||||||” header_6_font=”||||||||” animation_style=”fold” animation_direction=”left” animation_intensity_fold=”5%” hover_enabled=”0″]

FACTOR IN YOUR TRAVELLER’S WELLBEING<\/h4>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font_size=”16px” text_line_height=”2em” animation_style=”fade”]

Frequent travellers are away from home a lot which means they\u2019re away from their families and normal routines. Think about what you as a company can do to help retain their work life balance whilst working away.<\/p>\n

Whether its picking a hotel with a gym and wider breakfast selection to keep them in their usual routine, or buying hotel wifi add-on so they can keep in touch with friends and family back home more easily.<\/p>\n

Your travellers are likely to feel more tired while working away. Consider booking a direct flight to limit the impact of longer hours and jetlag while working away. Pre-booking taxis can also eliminate stress on a trip abroad and selecting a hotel closer to their destination can give them time to relax and prepare properly.<\/p>\n

Your traveller will be grateful to the company for considering their wellbeing and is more likely to perform better if they are well rested and well connected.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ admin_label=”Final Result Area” _builder_version=”3.25″ custom_padding=”60px|0px|60px|0px|true|false” border_color_all=”rgba(51,51,51,0.12)” border_width_top=”1px”][et_pb_column type=”1_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Title” _builder_version=”4.0.6″ header_3_line_height=”2em” animation_style=”fold” animation_direction=”left” animation_intensity_fold=”5%” hover_enabled=”0″]

KEEP AN UP TO DATE POLICY <\/h4>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”||||||||” text_font_size=”16px” text_line_height=”2em” header_font=”||||||||” animation_style=”fade”]

Can your traveller spend higher if they are in a management role or if the trip is rechargeable?<\/p>\n

Having an up to date policy, not only reflects how your travellers can travel, but helps ensure your company considers social issues. For example, does your policy acknowledge lone female traveller safety, LGBTQ+ issues or have measures in place for disabled travellers? You can work with your TMC, to optimise your policy around these issues.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ admin_label=”Final Result Area” _builder_version=”3.25″ custom_padding=”60px|0px|60px|0px|true|false” border_color_all=”rgba(51,51,51,0.12)” border_width_top=”1px”][et_pb_column type=”1_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Title” _builder_version=”4.0.6″ header_3_line_height=”2em” animation_style=”fold” animation_direction=”left” animation_intensity_fold=”5%” hover_enabled=”0″]

TAKE ADVANTAGE OF ONLINE TOOL INTEGRATION AND THE LATEST API TECHNOLOGIES
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How regularly do you update your traveller\u2019s profile if their job changes which impacts how they travel, (for instance getting a promotion, meaning they can now travel first class on the train)? Do you also update your travel policy when travellers start and leave the business? With API integration to HR software, this can be done for you to save your experts time on travel related admin.<\/p>\n

Many modern TMC\u2019s have powerful Online Booking Tools, with the ability to save you time and money when it comes to travel. Our platform, YourTrip,<\/em> has the ability to capture invoicing codes as you book trips to ensure a smoother process when allocating costs and invoicing. What\u2019s more, expense integration can alleviate a traveller\u2019s need to keep track of food bills and messy paper receipts.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ admin_label=”Final Result Area” _builder_version=”3.25″ custom_padding=”60px|0px|60px|0px|true|false” border_color_all=”rgba(51,51,51,0.12)” border_width_top=”1px”][et_pb_column type=”1_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Title” _builder_version=”4.0.6″ header_3_line_height=”2em” animation_style=”fold” animation_direction=”left” animation_intensity_fold=”5%” hover_enabled=”0″]

MAKE USE OF TMC ROAD SHOWS AND TRAINING<\/h4>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”||||||||” text_font_size=”16px” text_line_height=”2em” header_font=”||||||||” animation_style=”fade”]

A good Travel Management Company (TMC) will go out of their way to make sure your travellers and travel bookers are fully up to speed on their Online Booking Tool\u2019s capability. The more your staff understand the new system, the more likely they are to use it properly. TMCs will often hold road shows at multiple offices to help familiarise your travellers with the platform and introduce you to your Travel Consultants at the other end of the phone.<\/p>\n

Request regular updates from your TMC to ensure that all your travel bookers are fully up to date on the most efficient use of your booking system.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ admin_label=”Final Result Area” _builder_version=”3.25″ custom_padding=”60px|0px|60px|0px|true|false” border_color_all=”rgba(51,51,51,0.12)” border_width_top=”1px”][et_pb_column type=”1_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Title” _builder_version=”4.0.6″ header_3_line_height=”2em” animation_style=”fold” animation_direction=”left” animation_intensity_fold=”5%” hover_enabled=”0″]

MAKE FULL USE OF YOUR DATA<\/h4>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”||||||||” text_font_size=”16px” text_line_height=”2em” header_font=”||||||||” animation_style=”fade”]

Reporting on your traveller\u2019s behaviour can lead to changes in your travel policy. For example, if you notice that your travel bookers tend to book a certain chain of hotels more than the others, you can ask you Travel Management Company to enquire about a preferred rate on your behalf. Your travellers will be happier and so will your travel budget.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ admin_label=”Final Result Area” _builder_version=”3.25″ custom_padding=”60px|0px|60px|0px|true|false” border_color_all=”rgba(51,51,51,0.12)” border_width_top=”1px”][et_pb_column type=”1_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Title” _builder_version=”4.0.6″ header_3_line_height=”2em” animation_style=”fold” animation_direction=”left” animation_intensity_fold=”5%” hover_enabled=”0″]

INCLUDE GAMIFICATION IN YOUR TRAVEL PROGRAMME<\/h4>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”||||||||” text_font_size=”16px” text_line_height=”2em” header_font=”||||||||” animation_style=”fade”]

Recent travel trends suggest more benefit in rewarding positive traveller behaviour than punishing those who book out of policy.<\/p>\n

Offering incentives to book cheaper trips such as allowing travel bookers to accrue bonuses by selecting in policy trips is one way in implement gamification within your travel policy. You can get creative with these rewards, such as an upgrade in their travel, a voucher, or even a family pass to Alton Towers! \u2013 Whatever you choose, studies show that gamification can ultimately reduce leakage and organically enhance compliance with the managed travel program, resulting in both happier, motivated travellers and lower overall travel spend.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ admin_label=”Final Result Area” _builder_version=”3.25″ custom_padding=”60px|0px|60px|0px|true|false” border_color_all=”rgba(51,51,51,0.12)” border_width_top=”1px”][et_pb_column type=”1_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Title” _builder_version=”4.0.6″ header_3_line_height=”2em” animation_style=”fold” animation_direction=”left” animation_intensity_fold=”5%” hover_enabled=”0″]

CONSIDER BLEISURE TRIPS<\/h4>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”||||||||” text_font_size=”16px” text_line_height=”2em” header_font=”||||||||” animation_style=”fade”]

If travellers find that their work takes them to exciting destinations, many like to add on a few days holiday to extent their business trip for leisure \u2013 or Bleisure<\/em>. A recent survey by Buying Business Travel reported that 78% of travellers attributed bleisure to improving their personal wellbeing when they returned from work, while an additional 61% commented that they were more productive following bleisure trips.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Practice Section” _builder_version=”3.22″ background_color=”#f7f7f7″ custom_padding=”90px|1px|90px||true|false” border_color_all=”#e0e0e0″ border_width_left=”8vw” locked=”off”][et_pb_row admin_label=”Practice Area” _builder_version=”3.25″ custom_padding=”0|0px|0|0px|false|false” locked=”off”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Title” _builder_version=”3.27.4″ header_2_text_align=”center” header_2_font_size=”48px” header_2_line_height=”1.6em” custom_margin=”||10px|” custom_padding=”|||” animation_style=”fade” header_2_font_size_tablet=”40px” header_2_font_size_phone=”” header_2_font_size_last_edited=”on|tablet”]

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An effective travel policy is understood and practised by everyone and balances consideration of your travellers…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","om_disable_all_campaigns":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[19],"tags":[],"class_list":["post-4418","post","type-post","status-publish","format-standard","hentry","category-gray-dawes-news"],"yoast_head":"\nTravellers Vs Travel policy: How Both Sides Can Win - Gray Dawes Travel<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.gdg.travel\/blog\/travellers-vs-travel-policy-how-both-sides-can-win\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Travellers Vs Travel policy: How Both Sides Can Win - 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