{"id":307540,"date":"2026-06-02T11:52:09","date_gmt":"2026-06-02T10:52:09","guid":{"rendered":"https:\/\/www.gdg.travel\/blog\/the-ultimate-business-travel-glossary\/"},"modified":"2026-06-19T13:51:15","modified_gmt":"2026-06-19T12:51:15","slug":"the-ultimate-business-travel-glossary","status":"publish","type":"post","link":"https:\/\/www.gdg.travel\/en-au\/blog\/the-ultimate-business-travel-glossary\/","title":{"rendered":"The Ultimate Business Travel Glossary"},"content":{"rendered":"<p>[et_pb_section bb_built=&#8221;1&#8243; admin_label=&#8221;HEADER: Ultimate Business Travel Glossary&#8221; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.27.6&#8243; background_enable_image=&#8221;off&#8221; background_position=&#8221;top_center&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; next_background_color=&#8221;rgba(91,140,177,0.51)&#8221;][et_pb_fullwidth_header admin_label=&#8221;HEADER: Ultimate Business Travel Glossary&#8221; title=&#8221;The Ultimate Business Travel Glossary&#8221; 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color: #085041; }<!-- [et_pb_line_break_holder] -->  .btg-tag-policy { background: #FBEAF0; color: #72243E; }<!-- [et_pb_line_break_holder] -->  .btg-tag-status { background: #F1EFE8; color: #444441; }<!-- [et_pb_line_break_holder] -->  .btg-no-results { text-align: center; padding: 3rem 0; color: #aaa; font-size: 14px; }<!-- [et_pb_line_break_holder] -->  .btg-wrap mark { background: #fff3cd; color: #856404; border-radius: 2px; padding: 0 2px; }<!-- [et_pb_line_break_holder] -->  @media (max-width: 540px) {<!-- [et_pb_line_break_holder] -->    .btg-entry { grid-template-columns: 1fr; gap: 4px; }<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --><\/style>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"btg-wrap\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"btg-hero\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<h2> \u2708\ufe0f Ultimate Business Travel Glossary<\/h2>\n<p><!-- [et_pb_line_break_holder] -->    <pee>A\u2013Z reference for travellers, travel managers, travel bookers, and anyone new to corporate travel.<\/pee><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"btg-controls\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"btg-search-wrap\"><!-- [et_pb_line_break_holder] -->      <span class=\"btg-search-icon\">\ud83d\udd0d<\/span><!-- [et_pb_line_break_holder] -->      <input type=\"text\" id=\"btg-search\" placeholder=\"Search terms or definitions\u2026\" aria-label=\"Search glossary\"><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"btg-cat-filters\" id=\"btg-cats\"><\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"btg-stats\" id=\"btg-stats\"><\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/p>\n<div id=\"btg-glossary\"><\/div>\n<p><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><script><!-- [et_pb_line_break_holder] -->(function(){<!-- [et_pb_line_break_holder] -->const TERMS = [<!-- [et_pb_line_break_holder] -->  { term:\"24-Hour Rule\", abbr:\"\", cat:\"booking\", def:\"A policy (often mandated by airlines or companies) allowing cancellation or change of a booking within 24 hours of purchase without penalty.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Advance Purchase\", abbr:\"\", cat:\"booking\", def:\"A fare or rate that requires booking a set number of days ahead (e.g. 7, 14, or 21 days) in exchange for a lower price.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Airport Code\", abbr:\"IATA Code\", cat:\"air\", def:\"A three-letter code assigned by IATA to identify airports worldwide (e.g. LHR = London Heathrow, JFK = New York Kennedy).\" },<!-- [et_pb_line_break_holder] -->  { term:\"All-In Fare\", abbr:\"\", cat:\"air\", def:\"A ticket price that includes all taxes, fees, and surcharges \u2014 what you actually pay, not just the base fare.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Approved Travel List\", abbr:\"ATL\", cat:\"policy\", def:\"A company-approved list of preferred suppliers (airlines, hotels, car hire firms) that travellers are required or encouraged to use.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Average Daily Rate\", abbr:\"ADR\", cat:\"accommodation\", def:\"The average revenue earned per occupied hotel room per day. Commonly used when comparing hotel pricing.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Baggage Allowance\", abbr:\"\", cat:\"air\", def:\"The amount of luggage (by number of bags, weight, or size) a passenger may check or carry on without additional charges.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Bleisure\", abbr:\"\", cat:\"status\", def:\"A blend of business and leisure travel, where a traveller extends a business trip for personal sightseeing or relaxation.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Block Booking\", abbr:\"\", cat:\"booking\", def:\"A reservation of multiple rooms, seats, or cars in advance, often at a negotiated group rate.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Budget Cap\", abbr:\"\", cat:\"expense\", def:\"The maximum amount of money an employee is authorised to spend on a trip or specific expense category.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Business Class\", abbr:\"\", cat:\"air\", def:\"A premium cabin class between economy and first class, typically offering wider seats, lie-flat beds on long-haul, priority boarding, and enhanced meals.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Carbon Offset\", abbr:\"\", cat:\"policy\", def:\"A mechanism where travellers or companies compensate for their flight emissions by funding environmental projects such as <a href=\\https:\/\/www.gdg.travel\/legacy\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">reforestation or renewable energy.<\/a>\" },<!-- [et_pb_line_break_holder] -->  { term:\"Change Fee\", abbr:\"\", cat:\"booking\", def:\"A charge by an airline or hotel when a confirmed booking is modified, such as changing the date or route.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Class of Service\", abbr:\"\", cat:\"air\", def:\"The category of travel purchased \u2014 typically economy, premium economy, business, or first class \u2014 each with different price points and amenities.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Conference Rate\", abbr:\"\", cat:\"accommodation\", def:\"A special hotel room rate negotiated for attendees of a specific conference or event, usually lower than the standard rack rate.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Confirmation Number\", abbr:\"PNR\", cat:\"booking\", def:\"A unique alphanumeric code (Passenger Name Record) that identifies a booking in an airline or hotel system.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Connecting Flight\", abbr:\"\", cat:\"air\", def:\"A journey that requires the passenger to change aircraft at an intermediate airport before reaching the final destination.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Corporate Rate\", abbr:\"\", cat:\"accommodation\", def:\"A negotiated hotel or car hire rate available exclusively to employees of a specific company, usually cheaper than the public rate.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Cost Centre\", abbr:\"CC\", cat:\"expense\", def:\"An internal company code used to allocate travel expenses to a specific department, project, or team.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Day Rate\", abbr:\"\", cat:\"accommodation\", def:\"A hotel room rate for daytime use only (typically check-in from morning and check-out by evening), without an overnight stay.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Direct Booking\", abbr:\"\", cat:\"booking\", def:\"A reservation made directly with an airline, hotel, or car hire company rather than through a travel agent or online booking tool.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Dynamic Pricing\", abbr:\"\", cat:\"booking\", def:\"A pricing model where fares and rates fluctuate in real time based on demand, availability, and other market factors.\" },<!-- [et_pb_line_break_holder] -->  { term:\"e-Ticket\", abbr:\"ET\", cat:\"air\", def:\"An electronic airline ticket stored in the airline's system rather than as a physical document. Passengers typically receive a booking reference to check in.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Economy Class\", abbr:\"Y\", cat:\"air\", def:\"The standard and lowest-cost cabin class on a commercial flight, offering basic seating and service.\" },<!-- [et_pb_line_break_holder] -->{ term:\"Expense Management System\", abbr:\"EMS\", cat:\"expense\", def:\"Software used by companies to submit, approve, and reimburse employee expense claims (e.g. <a href=\\\"https:\/\/www.gdg.travel\/what\/expense-management \\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">Emburse<\/a> \/ <a href=\\\"https:\/\/www.gdg.travel\/what\/expense-management \\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">Certify<\/a>).\" },<!-- [et_pb_line_break_holder] -->  { term:\"Fare Basis Code\", abbr:\"\", cat:\"air\", def:\"An alphanumeric code that defines the specific rules, restrictions, and pricing of an airline ticket (e.g. advance purchase requirements).\" },<!-- [et_pb_line_break_holder] -->  { term:\"Fenced Rate\", abbr:\"\", cat:\"accommodation\", def:\"A hotel rate that requires meeting specific conditions to access (e.g. being a member, booking non-refundably, or staying a minimum number of nights).\" },<!-- [et_pb_line_break_holder] -->  { term:\"First Class\", abbr:\"F\", cat:\"air\", def:\"The most premium cabin class on an aircraft, typically offering the largest seats, lie-flat beds, gourmet dining, and exclusive lounges.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Flight Delay Compensation\", abbr:\"EC261\", cat:\"air\", def:\"Financial compensation available to passengers on EU\/UK-departing flights delayed by 3 or more hours, under EU Regulation 261\/2004.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Frequent Flyer Programme\", abbr:\"FFP\", cat:\"loyalty\", def:\"An airline loyalty scheme rewarding passengers with miles or points for flights taken, redeemable for future flights, upgrades, or partner benefits.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Full-Service Carrier\", abbr:\"FSC\", cat:\"air\", def:\"An airline that offers a comprehensive on-board service including meals, checked baggage, and multiple cabin classes.\" },<!-- [et_pb_line_break_holder] -->  { term:\"GDS\", abbr:\"Global Distribution System\", cat:\"booking\", def:\"A centralised computer network (e.g. Sabre) used by travel agents and TMCs to search and book flights, hotels, and car hire in real time.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Ground Transportation\", abbr:\"\", cat:\"ground\", def:\"Any form of travel between the airport and destination, including taxis, rideshare, <a href=\\\"https:\/\/www.gdg.travel\/what\/rail \\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">trains<\/a>, shuttles, and car hire.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Hotel Negotiated Rate\", abbr:\"LRA\", cat:\"accommodation\", def:\"A last room availability rate \u2014 a negotiated corporate rate guaranteed to be available until the hotel's very last room is sold.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Hub Airport\", abbr:\"\", cat:\"air\", def:\"A major airport used as a transfer point to connect passengers to destinations served by an airline's network (e.g. Heathrow for BA, Frankfurt for Lufthansa).\" },<!-- [et_pb_line_break_holder] -->  { term:\"IATA\", abbr:\"International Air Transport Association\", cat:\"air\", def:\"The global trade body for airlines, setting industry standards for safety, ticketing, and operations. Also responsible for the three-letter airport and two-letter airline codes.\" },<!-- [et_pb_line_break_holder] -->  { term:\"In-Policy\", abbr:\"\", cat:\"policy\", def:\"A booking or expense that falls within the company's travel policy guidelines. The opposite is out-of-policy or policy exception.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Invoice Reconciliation\", abbr:\"\", cat:\"expense\", def:\"The process of matching supplier invoices against company records and expense claims to verify accuracy before payment.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Itinerary\", abbr:\"\", cat:\"booking\", def:\"A detailed schedule of a trip including flight numbers, departure times, hotel bookings, and ground transport \u2014 usually issued by the travel agent or booking tool.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Jet Bridge\", abbr:\"\", cat:\"air\", def:\"An enclosed walkway connecting the airport terminal to the aircraft door, allowing passengers to board without going outside (also known as a jetway or airbridge).\" },<!-- [et_pb_line_break_holder] -->  { term:\"Jet Lag\", abbr:\"\", cat:\"status\", def:\"A temporary sleep disorder caused by rapid travel across multiple time zones, disrupting the body's internal clock.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Layover\", abbr:\"\", cat:\"air\", def:\"A stop between connecting flights at an intermediate airport. A layover of 24 hours or more is typically called a stopover.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Lounge Access\", abbr:\"\", cat:\"loyalty\", def:\"The ability to use an airline's or third-party's airport lounge before departure, offering Wi-Fi, food, showers, and a quieter environment. Available through elite status, class of travel, or credit card benefits.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Low-Cost Carrier\", abbr:\"LCC\", cat:\"air\", def:\"An airline operating on a stripped-back model with minimal frills, typically charging separately for extras like baggage, meals, and seat selection (e.g. easyJet, Ryanair).\" },<!-- [et_pb_line_break_holder] -->  { term:\"Managed Travel\", abbr:\"\", cat:\"policy\", def:\"A company's structured approach to overseeing employee travel, balancing cost control, traveller safety, and duty of care through defined policies and preferred suppliers.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Minimum Connect Time\", abbr:\"MCT\", cat:\"air\", def:\"The shortest legally permissible time between a flight's arrival and a connecting departure at the same airport, as defined by the airport authority.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Mobile Boarding Pass\", abbr:\"\", cat:\"air\", def:\"A digital boarding pass stored on a smartphone or smartwatch, presented instead of a printed document at security and the gate.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Non-Refundable\", abbr:\"\", cat:\"booking\", def:\"A ticket or rate that cannot be returned for a cash refund if cancelled. The traveller may receive a credit voucher or lose the amount entirely.\" },<!-- [et_pb_line_break_holder] -->  { term:\"OBT\", abbr:\"Online Booking Tool\", cat:\"booking\", def:\"A corporate self-booking platform (e.g. <a href=\\\"https:\/\/www.gdg.travel\/how\/yourtrip \\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">YourTrip<\/a>) that allows employees to search and book travel within company policy parameters.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Open Ticket\", abbr:\"\", cat:\"air\", def:\"A ticket with a confirmed route but no specific travel date fixed, allowing flexibility on when to travel (subject to availability and fare rules).\" },<!-- [et_pb_line_break_holder] -->  { term:\"Out-of-Policy\", abbr:\"OOP\", cat:\"policy\", def:\"A booking or expense that falls outside the company's travel policy guidelines, typically requiring manager approval or risking non-reimbursement.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Overbooking\", abbr:\"\", cat:\"air\", def:\"The practice of airlines selling more seats than the aircraft can hold, based on predicted no-shows. When all passengers arrive, some may be denied boarding.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Pay & Reclaim\", abbr:\"\", cat:\"expense\", def:\"An expense model where the traveller pays for travel out of their own pocket and later submits a claim to be reimbursed by their employer.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Per Diem\", abbr:\"\", cat:\"expense\", def:\"A daily allowance paid to employees to cover meals, incidentals, and sometimes accommodation while travelling on business.\" },<!-- [et_pb_line_break_holder] -->  { term:\"PNR\", abbr:\"Passenger Name Record\", cat:\"booking\", def:\"A unique booking reference held in a GDS or airline system containing all details of a traveller's itinerary. Used to check in and manage bookings.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Point of Sale\", abbr:\"POS\", cat:\"booking\", def:\"The country in which a ticket or booking is purchased. This can affect fare prices significantly \u2014 the same flight can cost differently depending on where it is ticketed.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Premium Economy\", abbr:\"W \/ PE\", cat:\"air\", def:\"A cabin class between economy and business offering more legroom, wider seats, and improved meals and service, at a mid-range price point.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Priority Boarding\", abbr:\"\", cat:\"air\", def:\"The privilege of boarding an aircraft before general economy passengers, offered to elite status members, business\/first class travellers, or as a paid add-on.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Rack Rate\", abbr:\"BAR\", cat:\"accommodation\", def:\"A hotel's standard published room rate before any discounts or negotiations are applied. Also called the Best Available Rate.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Rebooking\", abbr:\"\", cat:\"booking\", def:\"The process of changing an existing reservation \u2014 usually a flight \u2014 to a new date, time, or routing, subject to fare rules and any applicable change fees.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Risk Management\", abbr:\"\", cat:\"policy\", def:\"The process of identifying, assessing, and mitigating potential threats to travellers, including health risks, security incidents, and natural disasters.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Room Block\", abbr:\"\", cat:\"accommodation\", def:\"A group of hotel rooms held under a single reservation for an event, conference, or team visit, often at a negotiated rate.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Round Trip\", abbr:\"RT\", cat:\"air\", def:\"A journey where the traveller flies from origin to destination and then returns to the same origin city.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Service Charge\", abbr:\"\", cat:\"expense\", def:\"A fee applied by a hotel, restaurant, or supplier on top of the base price, sometimes in lieu of a tip but not always passed on to staff.\" },<!-- [et_pb_line_break_holder] -->  { term:\"SLA\", abbr:\"Service Level Agreement\", cat:\"booking\", def:\"A contractual commitment between a TMC and its corporate client defining response times, booking accuracy targets, and service standards.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Standby\", abbr:\"\", cat:\"air\", def:\"When a passenger waits at the airport to board a flight as a non-confirmed passenger, usually because the original flight was missed or overbooked.\" },<!-- [et_pb_line_break_holder] -->  { term:\"TMC\", abbr:\"Travel Management Company\", cat:\"booking\", def:\"A specialist agency that manages corporate travel on behalf of companies, providing booking services, reporting, duty of care, and policy enforcement (e.g. Gray Dawes Travel).\" },<!-- [et_pb_line_break_holder] -->  { term:\"Travel Insurance\", abbr:\"\", cat:\"policy\", def:\"Cover that protects travellers against financial losses from events such as medical emergencies, cancellations, delays, lost luggage, or missed connections.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Travel Policy\", abbr:\"\", cat:\"policy\", def:\"A document setting out the rules, approved suppliers, booking channels, and spend limits governing how employees are expected to book and conduct business travel.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Turnaround\", abbr:\"\", cat:\"air\", def:\"A same-day return trip where a traveller departs and returns within the same calendar day, often for a meeting.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Upgrade\", abbr:\"\", cat:\"loyalty\", def:\"A move to a higher class of service or room category, either purchased, earned through loyalty status, or offered complimentary by the airline or hotel.\" },<!-- [et_pb_line_break_holder] -->  { term:\"VAT Reclaim\", abbr:\"\", cat:\"expense\", def:\"The process of recovering value-added tax paid on business expenses in countries where this is permitted under tax law \u2014 a significant saving for frequent travellers.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Visa\", abbr:\"\", cat:\"policy\", def:\"An official endorsement or document granting permission to enter a foreign country for a specified period and purpose (e.g. business, tourism).\" },<!-- [et_pb_line_break_holder] -->  { term:\"Waitlist\", abbr:\"WL\", cat:\"booking\", def:\"A list of passengers or guests seeking a reservation on a fully booked flight or hotel, who will be confirmed if a cancellation occurs.\" },<!-- [et_pb_line_break_holder] -->  { term:\"Zone Fare\", abbr:\"\", cat:\"air\", def:\"A pricing structure where destinations are grouped into zones and fares are based on the zone rather than the specific city, common in rail and some airline pricing.\" },<!-- [et_pb_line_break_holder] -->];<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->const CATS = [<!-- [et_pb_line_break_holder] -->  { key:\"all\", label:\"All\" },<!-- [et_pb_line_break_holder] -->  { key:\"air\", label:\"Air travel\" },<!-- [et_pb_line_break_holder] -->  { key:\"accommodation\", label:\"Accommodation\" },<!-- [et_pb_line_break_holder] -->  { key:\"booking\", label:\"Booking & systems\" },<!-- [et_pb_line_break_holder] -->  { key:\"expense\", label:\"Expenses\" },<!-- [et_pb_line_break_holder] -->  { key:\"loyalty\", label:\"Loyalty\" },<!-- [et_pb_line_break_holder] -->  { key:\"ground\", label:\"Ground transport\" },<!-- [et_pb_line_break_holder] -->  { key:\"policy\", label:\"Policy & risk\" },<!-- [et_pb_line_break_holder] -->  { key:\"status\", label:\"Jargon\" },<!-- [et_pb_line_break_holder] -->];<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->let btgActiveCat = \"all\";<!-- [et_pb_line_break_holder] -->let btgSearch = \"\";<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->const btgCatsEl = document.getElementById(\"btg-cats\");<!-- [et_pb_line_break_holder] -->const btgGlossaryEl = document.getElementById(\"btg-glossary\");<!-- [et_pb_line_break_holder] -->const btgStatsEl = document.getElementById(\"btg-stats\");<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->CATS.forEach(c => {<!-- [et_pb_line_break_holder] -->  const btn = document.createElement(\"button\");<!-- [et_pb_line_break_holder] -->  btn.className = \"btg-cat-btn\" + (c.key === \"all\" ? \" btg-active\" : \"\");<!-- [et_pb_line_break_holder] -->  btn.textContent = c.label;<!-- [et_pb_line_break_holder] -->  btn.addEventListener(\"click\", () => {<!-- [et_pb_line_break_holder] -->    document.querySelectorAll(\".btg-cat-btn\").forEach(b => b.classList.remove(\"btg-active\"));<!-- [et_pb_line_break_holder] -->    btn.classList.add(\"btg-active\");<!-- [et_pb_line_break_holder] -->    btgActiveCat = c.key;<!-- [et_pb_line_break_holder] -->    btgRender();<!-- [et_pb_line_break_holder] -->  });<!-- [et_pb_line_break_holder] -->  btgCatsEl.appendChild(btn);<!-- [et_pb_line_break_holder] -->});<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->document.getElementById(\"btg-search\").addEventListener(\"input\", e => {<!-- [et_pb_line_break_holder] -->  btgSearch = e.target.value.toLowerCase();<!-- [et_pb_line_break_holder] -->  btgRender();<!-- [et_pb_line_break_holder] -->});<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->function btgHighlight(text, q) {<!-- [et_pb_line_break_holder] -->  if (!q) return text;<!-- [et_pb_line_break_holder] -->  const re = new RegExp(\"(\" + q.replace(\/[.*+?^${}()|[\\]\\\\]\/g, '\\\\$&') + \")\", \"gi\");<!-- [et_pb_line_break_holder] -->  return text.replace(re, '<mark>$1<\/mark>');<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->function btgRender() {<!-- [et_pb_line_break_holder] -->  let filtered = TERMS.filter(t => {<!-- [et_pb_line_break_holder] -->    const catOk = btgActiveCat === \"all\" || t.cat === btgActiveCat;<!-- [et_pb_line_break_holder] -->    const searchOk = !btgSearch || t.term.toLowerCase().includes(btgSearch) || t.abbr.toLowerCase().includes(btgSearch) || t.def.toLowerCase().includes(btgSearch);<!-- [et_pb_line_break_holder] -->    return catOk && searchOk;<!-- [et_pb_line_break_holder] -->  });<!-- [et_pb_line_break_holder] -->  filtered.sort((a, b) => a.term.localeCompare(b.term));<!-- [et_pb_line_break_holder] -->  btgStatsEl.textContent = filtered.length + \" term\" + (filtered.length !== 1 ? \"s\" : \"\");<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  if (!filtered.length) {<!-- [et_pb_line_break_holder] -->    btgGlossaryEl.innerHTML = '<\/p>\n<div class=\"btg-no-results\">No terms match your search.<\/div>\n<p>';<!-- [et_pb_line_break_holder] -->    return;<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  const byLetter = {};<!-- [et_pb_line_break_holder] -->  filtered.forEach(t => {<!-- [et_pb_line_break_holder] -->    const l = t.term[0].toUpperCase();<!-- [et_pb_line_break_holder] -->    if (!byLetter[l]) byLetter[l] = [];<!-- [et_pb_line_break_holder] -->    byLetter[l].push(t);<!-- [et_pb_line_break_holder] -->  });<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  const catLabels = {};<!-- [et_pb_line_break_holder] -->  CATS.forEach(c => catLabels[c.key] = c.label);<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  btgGlossaryEl.innerHTML = Object.keys(byLetter).sort().map(letter => {<!-- [et_pb_line_break_holder] -->    const entries = byLetter[letter].map(t =><!-- [et_pb_line_break_holder] -->      `<\/p>\n<div class=\"btg-entry\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<div><!-- [et_pb_line_break_holder] -->          <\/p>\n<div class=\"btg-entry-term\">${btgHighlight(t.term, btgSearch)}<\/div>\n<p><!-- [et_pb_line_break_holder] -->          ${t.abbr ? `<\/p>\n<div class=\"btg-entry-abbr\">${btgHighlight(t.abbr, btgSearch)}<\/div>\n<p>` : \"\"}<!-- [et_pb_line_break_holder] -->          <span class=\"btg-tag btg-tag-${t.cat}\">${catLabels[t.cat] || t.cat}<\/span><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"btg-entry-def\">${btgHighlight(t.def, btgSearch)}<\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/div>\n<p>`<!-- [et_pb_line_break_holder] -->    ).join(\"\");<!-- [et_pb_line_break_holder] -->    return `<\/p>\n<div class=\"btg-letter-section\">\n<div class=\"btg-letter-head\">${letter}<\/div>\n<p>${entries}<\/p><\/div>\n<p>`;<!-- [et_pb_line_break_holder] -->  }).join(\"\");<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->btgRender();<!-- [et_pb_line_break_holder] -->})();<!-- [et_pb_line_break_holder] --><\/script>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=&#8221;1&#8243; admin_label=&#8221;Blog Sign-Off (portfolio &#038; back button)&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; custom_padding=&#8221;5%||5%||true|false&#8221; locked=&#8221;off&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; prev_background_color=&#8221;rgba(91,140,177,0.51)&#8221; next_background_color=&#8221;#ffffff&#8221;][et_pb_row _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;title: related articles&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0%||5%||false|false&#8221; custom_margin_phone=&#8221;||10%||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; header_2_font_size_phone=&#8221;30px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Related Articles<\/h2>\n<p>[\/et_pb_text][et_pb_blog admin_label=&#8221;Blog posts grid &#8211; city guides&#8221; fullwidth=&#8221;off&#8221; posts_number=&#8221;3&#8243; include_categories=&#8221;19&#8243; use_manual_excerpt=&#8221;off&#8221; show_author=&#8221;off&#8221; show_categories=&#8221;off&#8221; show_excerpt=&#8221;off&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; header_font_size=&#8221;20px&#8221; hover_enabled=&#8221;0&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243; \/][et_pb_button admin_label=&#8221;button &#8211; BACK TO BLOG&#8221; button_url=&#8221;\/blog&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;discover more articles&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; button_icon=&#8221;&#x34;||divi||400&#8243; button_icon_color=&#8221;#FFFFFF&#8221; button_icon_placement=&#8221;left&#8221; animation_style=&#8221;none&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; \/][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=&#8221;1&#8243; admin_label=&#8221;SECTION &#8211; Contact Us&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;rgba(0,0,0,0.5) 0%|rgba(0,0,0,0.5) 100%&#8221; 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2023<\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A comprehensive overview of the business travel industry terms, phrases, and acronyms you might encounter as a travel professional or corporate traveller.<\/p>\n","protected":false},"author":15,"featured_media":308018,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","om_disable_all_campaigns":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[216,1039,289,217],"tags":[],"class_list":["post-307540","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-gray-dawes-news-en-au","category-guide-en-au","category-online-en-au","category-personal-interest-en-au"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - 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