[et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”HEADER BANNER” _builder_version=”4.22.2″ background_image=”https:\/\/www.gdg.travel\/wp-content\/uploads\/2023\/12\/IMAGE-Suzanne-Horner-Portrait-V2.jpg” parallax=”on” locked=”off” collapsed=”off” global_colors_info=”%91%93″][et_pb_fullwidth_header title=”Suzanne Horner Named in BTN’s 25 Most Influential List ” subhead=”Gray Dawes CEO honoured in 2023 review ” admin_label=”HEADER – Suzanne Named 25 Most Influential” _builder_version=”4.22.2″ title_line_height=”1.7em” background_color=”rgba(0,0,0,0.29)” background_enable_image=”off” z_index_tablet=”500″ global_colors_info=”%91%93″ button_one_text__hover_enabled=”on|desktop”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”SECTION – Introduction” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_row column_structure=”3_5,2_5″ admin_label=”ROW – Introduction” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_text admin_label=”Introduction Text” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
Each year, the leading industry news source Business Travel News (BTN)<\/a> publishes its list of the 25 most influential figures in business travel. The list features inspirational individuals who, through their hard work and advocacy, have made a positive difference within the industry. We were therefore thrilled to discover that our very own Suzanne Horner, CEO of Gray Dawes since 2011, had cemented her place on the list for 2023 alongside other business travel titans.<\/p>\n [\/et_pb_text][et_pb_button button_url=”https:\/\/www.businesstravelnews.com\/Most-Influential\/2023″ url_new_window=”on” button_text=”See the Full list” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider show_divider=”off” _builder_version=”4.22.2″ _module_preset=”default” custom_padding=”||13px|||” global_colors_info=”{}”][\/et_pb_divider][et_pb_image src=”https:\/\/www.gdg.travel\/wp-content\/uploads\/2018\/12\/IMAGE-Suzanne-Horner-Portrait-V1.jpg” title_text=”IMAGE – Suzanne Horner Portrait V1″ admin_label=”IMAGE – Suzanne Portrait” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”38px||||false|false” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”SECTION – Overview” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_row admin_label=”ROW – Overview” _builder_version=”4.22.2″ _module_preset=”default” custom_padding=”0px||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”HEADER – Leading the Way” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ admin_label=”ROW – Leading the Way 1″ _builder_version=”4.22.2″ _module_preset=”default” custom_margin=”||-51px||false|false” custom_margin_tablet=”||-51px||false|false” custom_margin_phone=”||-51px||false|false” custom_margin_last_edited=”on|desktop” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.gdg.travel\/wp-content\/uploads\/2023\/12\/Handheld-Australian-flag-against-sky-Web.jpg” title_text=”Handheld-Australian-flag-against-sky-(Web)” admin_label=”IMAGE – AUS Flag” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”BODY – Leading the Way (1)” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Suzanne last appeared on BTN\u2019s 25 Most Influential list back in 2019 \u2013 a worthy debut in which she was described as a \u201cglass-ceiling smasher\u201d after being elected Chair of the Business Travel Association (BTA).<\/p>\n \u201cIt was known as an old boys\u2019 club.\u201d she told BTN at the time.<\/p>\n \u201cI wanted to become the first female chair.\u201d<\/p>\n<\/blockquote>\n Her inclusion on the 2023 list is no less deserved. Over the last few years, Suzanne has spearheaded Gray Dawes\u2019 dramatic growth, fuelled by an investment in staff and a pursuit of wise acquisitions. Such determination has seen Gray Dawes to climb BTN Europe\u2019s annual rundown of largest Travel Management Companies (TMCs) \u2013 ranking as the 13th largest TMC in the UK in 2023.<\/p>\n The influence of Gray Dawes has also reached US and Australian shores. We acquired Australian outfit MP Travel in January<\/a> of this year and then, just three months later, completed a takeover of Florida-based Express Travel<\/a>. These acquisitions not only allowed us to establish an <\/span>\u201calways on\u201d, follow-the-sun operation<\/a> but served as a marker of our lofty, global ambitions.<\/span><\/p>\n <\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”ROW – Leading the Way 2″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”BODY – Leading the Way 2″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Among Suzanne\u2019s other achievements in her role at Gray Dawes is overseeing the company\u2019s pursuit and early adoption of the New Distribution Capability (NDC). The groundbreaking standard has allowed customers to save an average of \u00a386 per booking versus EDIFACT based fares, a figure that rises to a staggering \u00a3253 for non-restricted NDC far types. Since adopting the standard, Gray Dawes\u2019 is considered to be the biggest booker of British Airways NDC content in the UK.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”SECTION – Executive Board” _builder_version=”4.22.2″ _module_preset=”default” background_color=”#f4f4f4″ custom_padding=”0px|||||” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ admin_label=”ROW – Executive Board” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider show_divider=”off” _builder_version=”4.22.2″ _module_preset=”default” width=”100%” custom_margin=”||52px||false|false” global_colors_info=”{}”][\/et_pb_divider][et_pb_image src=”https:\/\/www.gdg.travel\/wp-content\/uploads\/2018\/12\/BTA-Logo-No-Back.png” title_text=”BTA Logo (No Back)” admin_label=”IMAGE – BTA Logo” _builder_version=”4.22.2″ _module_preset=”default” transform_translate=”-7px|23px” width=”77%” module_alignment=”center” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”HEADER – Executive Board” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text admin_label=”BODY – Executive Board” _builder_version=”4.22.2″ _module_preset=”default” text_text_color=”#000000″ link_text_color=”#5B8CB1″ global_colors_info=”{}”]<\/p>\n Suzanne\u2019s influence in the business travel world is not just confined to her work at Gray Dawes. As chair of BTA\u2019s Executive Board<\/a>, she has been vocal about her role in fostering the next generation of talent in the industry and the need to engage in what can often be challenging conversations between business travel stakeholders with differing views.<\/p>\n [\/et_pb_text][et_pb_button button_url=”https:\/\/www.thebta.org.uk\/executive-board” button_text=”More About the BTA Executive Board” admin_label=”BUTTON – Executive Board” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”SECTION – Ambitions for the Future” _builder_version=”4.22.2″ _module_preset=”default” custom_padding=”0px|||||” global_colors_info=”{}”][et_pb_row admin_label=”ROW – Ambitions for the Future ” _builder_version=”4.22.2″ _module_preset=”default” custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”HEADER – Ambitions for the Future” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text admin_label=”BODY – Ambitions for the Future” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Suzanne\u2019s inclusion on this year\u2019s list is a testament to her tireless work across the industry and an indication of Gray Dawes\u2019 future ambition. Indeed, with an exciting announcement on the horizon for 2024 \u2013 one that could double the company\u2019s revenue and propel us into the European TMC big league \u2013 there\u2019s no sign of her slowing down any time soon.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Blog Sign-Off (portfolio & back button)” _builder_version=”4.17.6″ _module_preset=”default” background_color=”#efefef” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.6″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_module=”244251″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”title: RELATED ARTICLES” _builder_version=”4.17.6″ _module_preset=”default” custom_margin=”0%||5%||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_blog fullwidth=”off” 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_builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_social_media_follow_network social_network=”linkedin” url=”https:\/\/www.linkedin.com\/showcase\/gray-dawes-travel\/” _builder_version=”4.16″ _module_preset=”default” background_color=”#007bb6″ global_colors_info=”{}”]linkedin[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=”twitter” url=”https:\/\/twitter.com\/graydawestravel\/” _builder_version=”4.22.2″ _module_preset=”default” background_color=”#000000″ global_colors_info=”{}”]twitter[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=”facebook” url=”https:\/\/www.facebook.com\/graydawesgroup\/” _builder_version=”4.16″ _module_preset=”default” background_color=”#3b5998″ global_colors_info=”{}”]facebook[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=”instagram” url=”https:\/\/www.instagram.com\/graydawesgroup\/” _builder_version=”4.16″ _module_preset=”default” background_color=”#ea2c59″ global_colors_info=”{}”]instagram[\/et_pb_social_media_follow_network][\/et_pb_social_media_follow][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ min_height=”40px” custom_margin=”||14px|||” global_colors_info=”%91%93″]<\/p>\n [\/et_pb_text][et_pb_divider color=”#414042″ _builder_version=”4.16″ width=”100%” custom_margin=”||25px||false|false” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.16″ custom_margin=”0px|||||” global_colors_info=”%91%93″]Careers<\/a><\/strong><\/p>\n Locations<\/a><\/strong><\/p>\n Leadership Team<\/a><\/strong><\/p>\n Resources<\/a><\/strong>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ min_height=”40px” custom_margin=”||14px|||” global_colors_info=”%91%93″]<\/p>\n [\/et_pb_text][et_pb_divider color=”#414042″ _builder_version=”4.16″ width=”100%” custom_margin=”||25px||false|false” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.16″ custom_margin=”0px|||||” global_colors_info=”%91%93″]<\/p>\n Cookies<\/b><\/a><\/p>\nMaking Waves on the Global Stage<\/h3>\n
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