{"id":295047,"date":"2025-04-24T10:42:17","date_gmt":"2025-04-24T09:42:17","guid":{"rendered":"https:\/\/www.gdg.travel\/blog\/ai-in-business-travel\/"},"modified":"2025-05-27T15:51:07","modified_gmt":"2025-05-27T14:51:07","slug":"ai-in-business-travel","status":"publish","type":"post","link":"https:\/\/www.gdg.travel\/en-au\/blog\/ai-in-business-travel\/","title":{"rendered":"Artificial Intelligence in Business Travel"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; admin_label=&#8221;HEADER BANNER&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;_initial&#8221; background_image=&#8221;https:\/\/www.gdg.travel\/wp-content\/uploads\/2025\/04\/AI-Tech-Banner.jpg&#8221; parallax=&#8221;on&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;%91%93&#8243;][et_pb_fullwidth_header title=&#8221;Artificial intelligence in Business Travel&#8221; subhead=&#8221;AI Innovation with Integrity at Gray Dawes&#8221; admin_label=&#8221;HEADER -AI in Business Travel&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;_initial&#8221; title_font_size=&#8221;49px&#8221; title_line_height=&#8221;1.7em&#8221; subhead_font_size=&#8221;20px&#8221; background_color=&#8221;rgba(0,0,0,0.29)&#8221; background_enable_image=&#8221;off&#8221; title_font_size_tablet=&#8221;40px&#8221; title_font_size_phone=&#8221;26px&#8221; title_font_size_last_edited=&#8221;on|desktop&#8221; subhead_font_size_tablet=&#8221;20px&#8221; subhead_font_size_phone=&#8221;13px&#8221; subhead_font_size_last_edited=&#8221;on|phone&#8221; z_index_tablet=&#8221;500&#8243; global_colors_info=&#8221;%91%93&#8243; button_one_text__hover_enabled=&#8221;on|desktop&#8221;][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;SECTION &#8211; Introduction&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; admin_label=&#8221;ROW &#8211; Introduction&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; width_tablet=&#8221;80%&#8221; width_phone=&#8221;80%&#8221; width_last_edited=&#8221;on|tablet&#8221; max_width=&#8221;1420px&#8221; max_width_tablet=&#8221;1420px&#8221; max_width_phone=&#8221;1420px&#8221; max_width_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;HEADER &#8211; Intro&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;39px&#8221; header_2_font_size_tablet=&#8221;39px&#8221; header_2_font_size_phone=&#8221;26px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Artificial Intelligence (AI) is rapidly changing how we work, live, and travel&#8230;<\/h2>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;BODY &#8211; Intro&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\">From intuitive chatbots to predictive analytics, AI offers businesses significant efficiencies and raises important questions around data privacy, ethics, and sustainability. At Gray Dawes Travel, we\u2019re embracing AI, but understand that it needs to be done responsibly.<\/p>\n<p style=\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\">While we see immense potential in using the emerging technology to enhance customer experience and streamline operations, we are equally committed to maintaining the highest standards in how we implement it.<\/p>\n<p style=\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\"><strong>In this article, we explore the negative impact of AI, how we, as an organisation, can mitigate these impacts, and look to the future of the technology and how it might enhance travel.\u00a0<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;#AI-drawbacks&#8221; button_text=&#8221;WHAT ARE THE DRAWBACKS OF AI?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/www.gdg.travel\/wp-content\/uploads\/2025\/04\/Man-Pointing-to-Screen-AI-WEB.jpg&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider show_divider=&#8221;off&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;452px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;SECTION &#8211; Understanding the Drawbacks of AI&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/www.gdg.travel\/wp-content\/uploads\/2025\/04\/Dark-Blue-Texture-Background-2-WEB.jpg&#8221; custom_padding=&#8221;71px||60px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;ROW &#8211; Understanding the Drawbacks of AI&#8221; module_id=&#8221;AI-drawbacks&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;HEADER &#8211; Understanding the Drawbacks of AI&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size_tablet=&#8221;&#8221; header_2_font_size_phone=&#8221;32px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Understanding the Drawbacks of AI<\/h2>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;BODY &#8211; Understanding the Drawbacks of AI&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\">While AI technology can be leveraged to improve productivity and streamline repetitive tasks, there are several drawbacks which need to be considered when thinking about integrating it into the day-to-day running of an organisation.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; admin_label=&#8221;ROW &#8211; Drawbacks Grid&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; width_tablet=&#8221;80%&#8221; width_phone=&#8221;80%&#8221; width_last_edited=&#8221;on|tablet&#8221; max_width=&#8221;1420px&#8221; max_width_tablet=&#8221;1420px&#8221; max_width_phone=&#8221;1420px&#8221; max_width_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(0,0,0,0.7)&#8221; custom_padding=&#8221;30px|30px|22px|30px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider show_divider=&#8221;off&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-30px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text admin_label=&#8221;EMOJI &#8211; Leaf&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;71px&#8221; text_font_size_tablet=&#8221;71px&#8221; text_font_size_phone=&#8221;39px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\">\ud83c\udf3f<\/p>\n<p>[\/et_pb_text][et_pb_divider show_divider=&#8221;off&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-20px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text admin_label=&#8221;HEADER &#8211; Sustainability&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_3_text_align=&#8221;center&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;41px&#8221; header_3_font_size_tablet=&#8221;41px&#8221; header_3_font_size_phone=&#8221;30px&#8221; header_3_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"text-align: center;\">Sustainability<\/h3>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;BODY &#8211; Sustainability&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"margin: 0in; font-family: Calibri; font-size: 12pt; text-align: center;\">According to <a href=\"https:\/\/news.mit.edu\/2025\/explained-generative-ai-environmental-impact-0117\">MIT&#8217;s latest research<\/a>, generative AI models, such as those powering automated content and chat interfaces, carry a notable environmental footprint. The energy required to train and operate these models can be considerable, especially when deployed at scale.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(0,0,0,0.7)&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider show_divider=&#8221;off&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-30px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text admin_label=&#8221;EMOJI &#8211; Magnifying&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;71px&#8221; custom_padding=&#8221;||0px|||&#8221; text_font_size_tablet=&#8221;71px&#8221; text_font_size_phone=&#8221;39px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\">\ud83d\udd0e<\/p>\n<p>[\/et_pb_text][et_pb_divider show_divider=&#8221;off&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-30px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text admin_label=&#8221;HEADER &#8211; Privacy&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_3_text_align=&#8221;center&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;41px&#8221; header_3_font_size_tablet=&#8221;41px&#8221; header_3_font_size_phone=&#8221;30px&#8221; header_3_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"text-align: center;\">Privacy<\/h3>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;BODY &#8211; Privacy&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"margin: 0in; font-family: Calibri; font-size: 12pt; text-align: center;\">Concerns around privacy, as highlighted in <a href=\"https:\/\/proton.me\/blog\/privacy-and-chatgpt\">recent insights from Proton<\/a>, emphasise the need for transparency and accountability when using AI to process user data. Not all AI models, especially third-party tools, guarantee secure or private handling of sensitive information.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;SECTION &#8211; Committing to Ai Practices&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; admin_label=&#8221;ROW &#8211; Committing to Ai Practices&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; width_tablet=&#8221;80%&#8221; width_phone=&#8221;80%&#8221; width_last_edited=&#8221;on|phone&#8221; max_width=&#8221;1420px&#8221; max_width_tablet=&#8221;1420px&#8221; max_width_phone=&#8221;1420px&#8221; max_width_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;#000000 0%|rgba(0,0,0,0) 52%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_image=&#8221;https:\/\/www.gdg.travel\/wp-content\/uploads\/2023\/05\/iStock-1390456645.jpg&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;HEADER &#8211; Committing to Ai Practices&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;31px&#8221; custom_margin=&#8221;5%||-3%||false|false&#8221; custom_padding=&#8221;25px|25px||25px|false|true&#8221; header_2_font_size_tablet=&#8221;31px&#8221; header_2_font_size_phone=&#8221;21px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Committing to Ethical, Secure &amp; Sustainable AI Practices<\/h2>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;BODY &#8211; Committing to Ai Practices&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; custom_padding=&#8221;|40px||40px|false|true&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"margin: 0in; font-family: Calibri; font-size: 12pt; text-align: center;\">Gray Dawes has developed a clear and comprehensive AI Policy to guide our approach. Here&#8217;s how we ensure that our use of AI supports both innovation and integrity.<\/p>\n<p>[\/et_pb_text][et_pb_divider show_divider=&#8221;off&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;640px||||false|false&#8221; custom_margin_tablet=&#8221;179px||||false|false&#8221; custom_margin_phone=&#8221;179px||||false|false&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;1 &#8211; Purposeful Use&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;20px&#8221; background_color=&#8221;#5B8CB1&#8243; custom_padding=&#8221;20px|20px|20px|20px|true|true&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>1) Purposeful Use<\/h3>\n<p>We leverage AI to automate repetitive tasks, extract actionable insights from data, and personalise client interactions. This is all aimed at improving the service we deliver to our customers.<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;2 &#8211; Privacy&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;20px&#8221; background_color=&#8221;#5B8CB1&#8243; custom_padding=&#8221;20px|20px|20px|20px|true|true&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>2) Privacy &amp; Compliance<\/h3>\n<p style=\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\">All AI systems must process data securely and in full compliance with EU regulations. We only use AI platforms hosted within the EU to guarantee adherence to GDPR and equivalent frameworks.<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;3 &#8211; Human Oversight&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;20px&#8221; background_color=&#8221;#5B8CB1&#8243; custom_padding=&#8221;20px|20px|20px|20px|true|true&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>3) Human Oversight<\/h3>\n<p style=\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\">No Artificial Intelligence system makes final decisions in isolation. Whether it\u2019s a booking query or operational recommendation, there\u2019s always a human expert reviewing the outcome.<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;4 &#8211; Ethical Design&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;20px&#8221; background_color=&#8221;#5B8CB1&#8243; custom_padding=&#8221;20px|20px|20px|20px|true|true&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>4) Ethical Design<\/h3>\n<p>Our Artificial Intelligence systems are reviewed for fairness and non-discrimination. We are committed to eliminating bias and ensuring inclusive outcomes for all users.<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;5 &#8211; Transparent Partnerships&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;20px&#8221; background_color=&#8221;#5B8CB1&#8243; custom_padding=&#8221;20px|20px|20px|20px|true|true&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>5) Transparent Partnerships<\/h3>\n<p style=\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\">We maintain a detailed registry of all AI-enabled third-party tools we use, ensuring they meet our rigorous standards for security, ethics, and data governance.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/www.gdg.travel\/wp-content\/uploads\/2024\/11\/Squares-Module-BACKGROUND.jpg&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;1420px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_3_font_size=&#8221;36px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>We spoke to Sophie Taylor, our Chief Technical Officer (CTO), about Gray Dawes&#8217; approach to AI technology.<\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<blockquote><p><strong>&#8220;As a technical innovator and leader within travel, Gray Dawes look to leverage AI to bring efficiencies and help ensure we deliver value to our clients. We strive to bring a balanced approach to the technology and are mindful of model bias and data privacy challenges. That&#8217;s why data security and ethical use is paramount.&#8221;<\/strong><\/p><\/blockquote>\n<p>&#8220;We mainly use AI to enhance operational efficiency, improve customer service, and drive innovation. This includes automating routine tasks, analysing large datasets and improving data quality. We comply with EU data protection and regulations, are committed to ethical AI use, and ensure we have the highest level of security, including encryption, access control, and human oversight of AI.<\/p>\n<p>&#8220;We are committed to maintaining human interaction with our clients, whether that be through email, WhatsApp, or telephone. We do not use any automated AI responses in our communications as we believe that the personal, human touch is still as valuable as it always has been.&#8221;<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/www.gdg.travel\/tech\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;WHAT IS OUR HIGH TECH SERVICE?&#8221; admin_label=&#8221;BUTTON &#8211; High Tech Service&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/www.gdg.travel\/wp-content\/uploads\/2025\/04\/Sophie-Taylor.jpg&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider show_divider=&#8221;off&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;580px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;SECTION &#8211; Day in Life Callout&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;90deg&#8221; background_color_gradient_stops=&#8221;#000000 33%|rgba(0,0,0,0) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_image=&#8221;https:\/\/www.gdg.travel\/wp-content\/uploads\/2025\/04\/Karan-Pandaya-Profile.jpg&#8221; parallax=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; admin_label=&#8221;ROW &#8211; Day in Life Callout&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; width_tablet=&#8221;80%&#8221; width_phone=&#8221;79%&#8221; width_last_edited=&#8221;on|tablet&#8221; max_width=&#8221;1420px&#8221; max_width_tablet=&#8221;1420px&#8221; max_width_phone=&#8221;1420px&#8221; max_width_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;SUBTITLE &#8211; Expert Insight&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|700|||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;17px&#8221; custom_margin=&#8221;2%||2%||true|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>EXPERT INSIGHT | Moving Forward<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;HEADER &#8211; Day in Life&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|700|||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;17px&#8221; custom_margin=&#8221;2%||2%||true|false&#8221; header_3_font_size_tablet=&#8221;&#8221; header_3_font_size_phone=&#8221;29px&#8221; header_3_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"text-align: left;\"><span style=\"color: #ffffff;\">A DAY IN THE LIFE OF A DATA SCIENCE ENGINEER<\/span><\/h3>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;BODY &#8211; Day in Life&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;2.6%||2.6%||true|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p class=\"p1\"><em><strong>&#8220;I think people are a little bit scared of AI.\u00a0 I hear discussions about how technology is going to take jobs from non-technical people. But it\u2019s not like that.&#8221;<\/strong><\/em><\/p>\n<p class=\"p1\">We recently caught up with Karan Pandya, Data Science Engineer at Gray Dawes Travel, to talk all about technology, including his opinions on the development of machine learning and AI in the business travel industry.<\/p>\n<p>[\/et_pb_text][et_pb_divider show_divider=&#8221;off&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_button button_url=&#8221;https:\/\/www.gdg.travel\/blog\/a-day-in-the-life-of-a-data-science-engineer\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Read Karan&#8217;s Full Story&#8221; admin_label=&#8221;BUTTON &#8211; Day in Life&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;SECTION &#8211; Future of AI in Travel&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;ROW &#8211; Future of AI in Travel&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;HEADER &#8211; Future of AI in Travel&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_font_size_tablet=&#8221;&#8221; header_2_font_size_phone=&#8221;32px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Looking Ahead to the Future of AI in Travel<\/h2>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;BODY &#8211; Future of AI in Travel&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\">The promise of AI in business travel lies not only in speed and convenience but in making smarter and more sustainable choices. As we evaluate new AI capabilities, we also need to consider their environmental impact and look for greener alternatives wherever possible.<\/p>\n<p style=\"margin: 0in; font-family: Calibri; font-size: 12.0pt;\">We believe technology should enhance the traveller experience, not compromise trust or values. At Gray Dawes, our approach to AI is grounded in one principle: travel smarter and more responsibly.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Blog Sign-Off (portfolio &amp; back button)&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#efefef&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_module=&#8221;244251&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;title: related articles&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0%||5%||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"text-align: center;\">Related Articles<\/h3>\n<p>[\/et_pb_text][et_pb_blog fullwidth=&#8221;off&#8221; posts_number=&#8221;3&#8243; include_categories=&#8221;current&#8221; use_manual_excerpt=&#8221;off&#8221; show_author=&#8221;off&#8221; show_categories=&#8221;off&#8221; show_excerpt=&#8221;off&#8221; admin_label=&#8221;Blog posts grid &#8211; city guides&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font_size=&#8221;20px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blog][et_pb_button button_url=&#8221;\/blog&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;discover more articles&#8221; button_alignment=&#8221;center&#8221; admin_label=&#8221;button &#8211; BACK TO BLOG&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; button_icon=&#8221;4||divi||400&#8243; button_icon_color=&#8221;#FFFFFF&#8221; button_icon_placement=&#8221;left&#8221; animation_style=&#8221;none&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;SECTION &#8211; Contact Us Form&#8221; module_id=&#8221;lets-talk&#8221; _builder_version=&#8221;4.27.4&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;119deg&#8221; background_color_gradient_stops=&#8221;#6d6e71 0%|#414042 95%&#8221; background_color_gradient_start=&#8221;#6d6e71&#8243; background_color_gradient_start_position=&#8221;41%&#8221; background_color_gradient_end=&#8221;#414042&#8243; background_color_gradient_end_position=&#8221;56%&#8221; background_image=&#8221;https:\/\/www.gdg.travel\/wp-content\/uploads\/2023\/05\/IMAGE-Cityscape-Aerial-Dark.jpg&#8221; parallax=&#8221;on&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;0px||32px|0|false|false&#8221; border_width_left=&#8221;0vw&#8221; border_color_left=&#8221;#e0e0e0&#8243; global_colors_info=&#8221;{}&#8221; global_module=&#8221;296067&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; admin_label=&#8221;ROW &#8211; Contact Us Form&#8221; module_class=&#8221; et_pb_row_fullwidth&#8221; _builder_version=&#8221;4.21.0&#8243; width=&#8221;89%&#8221; width_tablet=&#8221;80%&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; max_width=&#8221;89%&#8221; max_width_tablet=&#8221;80%&#8221; max_width_phone=&#8221;&#8221; max_width_last_edited=&#8221;on|desktop&#8221; custom_padding=&#8221;0px|45px|0px|45px|true|true&#8221; z_index_tablet=&#8221;500&#8243; border_style_all=&#8221;none&#8221; make_fullwidth=&#8221;on&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.21.0&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;150deg&#8221; background_color_gradient_stops=&#8221;rgba(91,140,177,0.34) 90%|rgba(65,64,66,0) 90%&#8221; background_color_gradient_start=&#8221;rgba(91,140,177,0.34)&#8221; background_color_gradient_start_position=&#8221;90%&#8221; background_color_gradient_end=&#8221;rgba(65,64,66,0)&#8221; background_color_gradient_end_position=&#8221;90%&#8221; custom_padding=&#8221;10%|3%|12%|3%&#8221; custom_padding_last_edited=&#8221;off|&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_blurb title=&#8221;CALL US&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;\ue090||divi||400&#8243; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;28px&#8221; admin_label=&#8221;BLURB &#8211; Call Us&#8221; _builder_version=&#8221;4.27.4&#8243; header_font=&#8221;|500|||||||&#8221; header_font_size=&#8221;28px&#8221; header_line_height=&#8221;1.2em&#8221; body_text_color=&#8221;#ffffff&#8221; body_font_size=&#8221;18px&#8221; background_layout=&#8221;dark&#8221; animation_direction=&#8221;left&#8221; animation_delay=&#8221;100ms&#8221; animation_intensity_zoom=&#8221;12%&#8221; z_index_tablet=&#8221;500&#8243; icon_font_size=&#8221;28px&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p><span style=\"color: #ffffff;\"><span class=\"_Xbe _ZWk kno-fv\"><span class=\"ui-provider hb b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\">+44 (0)1206 716111<\/span><\/span><\/span><\/p>\n<p>[\/et_pb_blurb][et_pb_divider divider_weight=&#8221;0&#8243; admin_label=&#8221;DIVIDER&#8221; _builder_version=&#8221;4.16&#8243; height=&#8221;5px&#8221; z_index_tablet=&#8221;500&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_divider][et_pb_blurb title=&#8221;EMAIL US&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;\ue076||divi||400&#8243; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;28px&#8221; admin_label=&#8221;BLURB &#8211; Email Us&#8221; _builder_version=&#8221;4.27.4&#8243; header_font=&#8221;|500|||||||&#8221; header_font_size=&#8221;28px&#8221; header_line_height=&#8221;1.2em&#8221; body_font_size=&#8221;18px&#8221; background_layout=&#8221;dark&#8221; animation_direction=&#8221;left&#8221; animation_delay=&#8221;200ms&#8221; animation_intensity_zoom=&#8221;12%&#8221; z_index_tablet=&#8221;500&#8243; icon_font_size=&#8221;28px&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"mailto:info@gdg.travel\">info@gdg.travel<\/a><\/span><\/p>\n<p>[\/et_pb_blurb][et_pb_divider divider_weight=&#8221;0&#8243; admin_label=&#8221;DIVIDER&#8221; _builder_version=&#8221;4.16&#8243; height=&#8221;5px&#8221; z_index_tablet=&#8221;500&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_divider][et_pb_blurb title=&#8221;ALWAYS HERE&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;\ue06b||divi||400&#8243; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;28px&#8221; admin_label=&#8221;BLURB &#8211; Always Here&#8221; _builder_version=&#8221;4.27.4&#8243; header_font=&#8221;|500|||||||&#8221; header_font_size=&#8221;28px&#8221; header_line_height=&#8221;1.2em&#8221; body_font_size=&#8221;18px&#8221; background_layout=&#8221;dark&#8221; animation_direction=&#8221;left&#8221; animation_delay=&#8221;300ms&#8221; animation_intensity_zoom=&#8221;12%&#8221; z_index_tablet=&#8221;500&#8243; icon_font_size=&#8221;28px&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p><span style=\"color: #ffffff;\"><strong>Mon &#8211; Sun, <\/strong>24 hours a day<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;6%|5%|5%|5%&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text admin_label=&#8221;TITLE &#8211; Let&#8217;s Talk &#8221; module_id=&#8221;contact-form&#8221; _builder_version=&#8221;4.20.2&#8243; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;41px&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;30px|||0px&#8221; custom_margin_tablet=&#8221;|0vw||0px&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;left&#8221; animation_intensity_slide=&#8221;10%&#8221; z_index_tablet=&#8221;500&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h3><span style=\"color: #5b8cb1;\">LET&#8217;S TALK<\/span><\/h3>\n<p><span style=\"color: #ffffff;\">Fill in the form below and we&#8217;ll get back to you as soon as we can.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_contact_form use_spam_service=&#8221;on&#8221; recaptcha_list=&#8221;Gray Dawes Travel|Gray Dawes Travel-0&#8243; email=&#8221;marketing@gdg.travel&#8221; custom_message=&#8221;You are receiving this message because someone submitted a form via: www.gdg.travel\/PORTAL||et_pb_line_break_holder||||et_pb_line_break_holder||Name: %%Name%%||et_pb_line_break_holder||||et_pb_line_break_holder||Enquiry Type: %%Enquiry%%||et_pb_line_break_holder||||et_pb_line_break_holder||Telephone: %%Telephone%%||et_pb_line_break_holder||||et_pb_line_break_holder||Email: %%Email%%||et_pb_line_break_holder||||et_pb_line_break_holder||Message: %%Message%%||et_pb_line_break_holder||||et_pb_line_break_holder||&#8221; success_message=&#8221;THANKS, WE WILL BE IN TOUCH.&#8221; submit_button_text=&#8221;SUBMIT&#8221; admin_label=&#8221;FORM &#8211; Contact us Form&#8221; module_id=&#8221;contact-us-web-page-form&#8221; _builder_version=&#8221;4.21.0&#8243; _unique_id=&#8221;2395bd61-f536-49d3-bac1-a8e5149e4463&#8243; form_field_background_color=&#8221;rgba(255,255,255,0.12)&#8221; form_field_text_color=&#8221;#ffffff&#8221; title_text_color=&#8221;#ffffff&#8221; title_font_size=&#8221;40px&#8221; title_line_height=&#8221;1.2em&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#5b8cb1&#8243; button_border_width=&#8221;0px&#8221; button_border_color=&#8221;#ffffff&#8221; button_border_radius=&#8221;0&#8243; button_font=&#8221;|||on|||||&#8221; button_icon=&#8221;$||divi||400&#8243; animation_style=&#8221;slide&#8221; animation_direction=&#8221;top&#8221; animation_intensity_slide=&#8221;10%&#8221; z_index_tablet=&#8221;500&#8243; form_background_color=&#8221;rgba(255,255,255,0.12)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_contact_field field_id=&#8221;Name&#8221; field_title=&#8221;Name&#8221; fullwidth_field=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; form_field_text_color=&#8221;#ffffff&#8221; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_contact_field][et_pb_contact_field field_id=&#8221;Enquiry&#8221; field_title=&#8221;Type of Enquiry&#8221; field_type=&#8221;select&#8221; select_options=&#8221;%91{%22value%22:%22Existing Client%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%22Business Travel%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%22Sports%22,%22checked%22:0,%22dragID%22:4},{%22value%22:%22Supplier%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%22Careers%22,%22checked%22:0,%22dragID%22:2},{%22value%22:%22Other%22,%22checked%22:0,%22dragID%22:3}%93&#8243; fullwidth_field=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; form_field_text_color=&#8221;#ffffff&#8221; form_field_focus_background_color=&#8221;rgba(109,110,113,0.73)&#8221; form_field_focus_text_color=&#8221;#ffffff&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_contact_field][et_pb_contact_field field_id=&#8221;Telephone&#8221; field_title=&#8221;Telephone&#8221; allowed_symbols=&#8221;numbers&#8221; fullwidth_field=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; form_field_text_color=&#8221;#ffffff&#8221; form_field_font=&#8221;||||||||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_contact_field][et_pb_contact_field field_id=&#8221;Email&#8221; field_title=&#8221;Email Address&#8221; field_type=&#8221;email&#8221; fullwidth_field=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; form_field_text_color=&#8221;#ffffff&#8221; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_contact_field][et_pb_contact_field field_id=&#8221;Message&#8221; field_title=&#8221;Message&#8221; field_type=&#8221;text&#8221; fullwidth_field=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; form_field_text_color=&#8221;#ffffff&#8221; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Email Option &amp; Social footer&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#414042&#8243; background_enable_color=&#8221;off&#8221; background_color_gradient_direction=&#8221;148deg&#8221; background_image=&#8221;https:\/\/www.gdg.travel\/wp-content\/uploads\/2019\/11\/Train-CTA.png&#8221; background_enable_image=&#8221;off&#8221; background_size=&#8221;contain&#8221; background_position=&#8221;top_right&#8221; background_blend=&#8221;multiply&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;60px||60px||false|false&#8221; z_index_tablet=&#8221;500&#8243; border_width_right=&#8221;0vw&#8221; border_color_right=&#8221;#e0e0e0&#8243; border_color_left=&#8221;rgba(48,48,48,0.5)&#8221; border_width_right_tablet=&#8221;&#8221; border_width_right_phone=&#8221;0vw&#8221; border_width_right_last_edited=&#8221;on|tablet&#8221; disabled=&#8221;on&#8221; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_5,1_5,1_5,1_5,1_5&#8243; make_equal=&#8221;on&#8221; module_class=&#8221; et_pb_row_fullwidth&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; background_size=&#8221;contain&#8221; background_position=&#8221;bottom_right&#8221; background_blend=&#8221;screen&#8221; width_tablet=&#8221;80%&#8221; width_last_edited=&#8221;off|desktop&#8221; max_width=&#8221;1800px&#8221; max_width_tablet=&#8221;80%&#8221; max_width_last_edited=&#8221;off|desktop&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; z_index_tablet=&#8221;500&#8243; make_fullwidth=&#8221;on&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;_initial&#8221; min_height=&#8221;40px&#8221; custom_margin=&#8221;||14px|||&#8221; global_colors_info=&#8221;%91%93&#8243;]<\/p>\n<h4><strong>SUBSCRIBE<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#414042&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;||25px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_signup mailchimp_list=&#8221;Gray Dawes Group|cdb71a096e&#8221; first_name_field=&#8221;off&#8221; last_name_field=&#8221;off&#8221; button_text=&#8221;SUBMIT&#8221; use_spam_service=&#8221;on&#8221; recaptcha_list=&#8221;Gray Dawes Travel|Gray Dawes Travel-0&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; form_field_background_color=&#8221;rgba(109,110,113,0.2)&#8221; form_field_text_color=&#8221;#414042&#8243; form_field_focus_background_color=&#8221;rgba(109,110,113,0.2)&#8221; form_field_focus_text_color=&#8221;#414042&#8243; header_text_align=&#8221;left&#8221; header_text_color=&#8221;#5b8cb1&#8243; header_font_size=&#8221;19px&#8221; form_field_font=&#8221;|||on|||||&#8221; use_background_color=&#8221;off&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;18px&#8221; button_text_color=&#8221;#ffffff&#8221; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;0px&#8221; button_font=&#8221;||||||||&#8221; button_icon_color=&#8221;#5b8cb1&#8243; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; animation_style=&#8221;slide&#8221; z_index_tablet=&#8221;500&#8243; border_radii_fields=&#8221;on|0px|0px|0px|0px&#8221; focus_text_color=&#8221;#ffffff&#8221; global_colors_info=&#8221;{}&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_bg_color__hover=&#8221;#414042&#8243; button_bg_enable_color__hover=&#8221;on&#8221; button_text_color__hover_enabled=&#8221;on|hover&#8221; button_text_color__hover=&#8221;#ffffff&#8221;][\/et_pb_signup][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;_initial&#8221; min_height=&#8221;40px&#8221; custom_margin=&#8221;||14px|||&#8221; global_colors_info=&#8221;%91%93&#8243;]<\/p>\n<h4><strong>FOLLOW<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#414042&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;||25px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_social_media_follow icon_color=&#8221;#FFFFFF&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_social_media_follow_network social_network=&#8221;linkedin&#8221; url=&#8221;https:\/\/www.linkedin.com\/showcase\/gray-dawes-travel\/&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#007bb6&#8243; global_colors_info=&#8221;{}&#8221;]linkedin[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=&#8221;twitter&#8221; url=&#8221;https:\/\/twitter.com\/graydawestravel\/&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#000000&#8243; global_colors_info=&#8221;{}&#8221;]twitter[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=&#8221;facebook&#8221; url=&#8221;https:\/\/www.facebook.com\/graydawesgroup\/&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#3b5998&#8243; global_colors_info=&#8221;{}&#8221;]facebook[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=&#8221;instagram&#8221; url=&#8221;https:\/\/www.instagram.com\/graydawesgroup\/&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#ea2c59&#8243; global_colors_info=&#8221;{}&#8221;]instagram[\/et_pb_social_media_follow_network][\/et_pb_social_media_follow][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;_initial&#8221; min_height=&#8221;40px&#8221; custom_margin=&#8221;||14px|||&#8221; global_colors_info=&#8221;%91%93&#8243;]<\/p>\n<h4><strong>EXPLORE<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#414042&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;||25px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;_initial&#8221; custom_margin=&#8221;0px|||||&#8221; global_colors_info=&#8221;%91%93&#8243;]<strong><a style=\"color: #414042;\" href=\"https:\/\/www.gdg.travel\/en-au\/?page_id=279654\">Careers<\/a><\/strong><\/p>\n<p><strong><a style=\"color: #414042;\" href=\"https:\/\/www.gdg.travel\/en-au\/locations\/\">Locations<\/a><\/strong><\/p>\n<p><strong><a style=\"color: #414042;\" href=\"https:\/\/www.gdg.travel\/en-au\/who\/leadership-team\/\">Leadership Team<\/a><\/strong><\/p>\n<p><strong><a style=\"color: #414042;\" href=\"https:\/\/www.gdg.travel\/en-au\/resources\/\">Resources<\/a><\/strong>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;_initial&#8221; min_height=&#8221;40px&#8221; custom_margin=&#8221;||14px|||&#8221; global_colors_info=&#8221;%91%93&#8243;]<\/p>\n<h4><strong>LEGAL<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#414042&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;||25px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;_initial&#8221; custom_margin=&#8221;0px|||||&#8221; global_colors_info=&#8221;%91%93&#8243;]<a style=\"color: #414042;\" href=\"https:\/\/www.gdg.travel\/cookie-policy\/\"><b>Cookies<\/b><\/a><\/p>\n<p><a style=\"color: #414042;\" href=\"https:\/\/www.gdg.travel\/wp-content\/uploads\/2021\/01\/Gray-Dawes-Travel-Standard-TCs-2021.pdf\"><b>Terms &amp; Conditions<\/b><\/a><\/p>\n<p><a style=\"color: #414042;\" href=\"\/wp-content\/uploads\/2022\/04\/GRAY-DAWES-TRAVEL-GDPR-Policy-2022b.pdf\" target=\"_blank\" rel=\"noopener\"><b>GDPR<\/b><\/a><\/p>\n<p><a style=\"color: #414042;\" href=\"https:\/\/www.gdg.travel\/privacy-policy\/\"><b>Privacy<\/b><\/a><br \/>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;_initial&#8221; min_height=&#8221;40px&#8221; custom_margin=&#8221;||14px|||&#8221; global_colors_info=&#8221;%91%93&#8243;]<\/p>\n<h4><strong>VISIT<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#414042&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||25px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_image src=&#8221;https:\/\/www.gdg.travel\/wp-content\/uploads\/2019\/11\/GD_GROUP_logo_alternative-scaled.png&#8221; alt=&#8221;Gray Dawes Group Alternative Logo&#8221; title_text=&#8221;GD_GROUP_logo_alternative&#8221; url=&#8221;https:\/\/graydawes.org&#8221; url_new_window=&#8221;on&#8221; show_bottom_space=&#8221;off&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;76%&#8221; module_alignment=&#8221;left&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;_initial&#8221; global_colors_info=&#8221;%91%93&#8243;]<strong>\u00a0<\/strong><\/p>\n<p><strong>\u00a9 Gray Dawes Group 2023<\/strong><br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>From intuitive chatbots to predictive analytics, AI offers businesses significant efficiencies and raises important questions around data privacy, ethics, and sustainability. At Gray Dawes Travel, we\u2019re embracing AI, but understand that it needs to be done responsibly. In this article, we explore the negative impact of AI, how we, as an organisation, can mitigate these impacts, and look to the future of the technology and how it might enhance travel.\u00a0<\/p>\n","protected":false},"author":15,"featured_media":295048,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","om_disable_all_campaigns":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[1642,240,1116,216,289,237,241],"tags":[],"class_list":["post-295047","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai-en-au","category-australia-en-au","category-data-en-au","category-gray-dawes-news-en-au","category-online-en-au","category-travel-tech-en-au","category-usa-en-au"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Artificial Intelligence in Business Travel - Gray Dawes Travel<\/title>\n<meta name=\"description\" content=\"At Gray Dawes Travel, we\u2019re embracing AI, but understand that it needs to be done responsibly. We explore the dangers &amp; benefits of the tech.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.gdg.travel\/en-au\/blog\/ai-in-business-travel\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Artificial Intelligence in Business Travel - Gray Dawes Travel\" \/>\n<meta property=\"og:description\" content=\"At Gray Dawes Travel, we\u2019re embracing AI, but understand that it needs to be done responsibly. We explore the dangers &amp; benefits of the tech.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.gdg.travel\/en-au\/blog\/ai-in-business-travel\/\" \/>\n<meta property=\"og:site_name\" content=\"Gray Dawes Travel\" \/>\n<meta property=\"article:published_time\" content=\"2025-04-24T09:42:17+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-27T14:51:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.gdg.travel\/wp-content\/uploads\/2025\/04\/AI-Tech-Banner.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1280\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Callum Winterford\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Callum Winterford\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"9 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.gdg.travel\\\/en-au\\\/blog\\\/ai-in-business-travel\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.gdg.travel\\\/en-au\\\/blog\\\/ai-in-business-travel\\\/\"},\"author\":{\"name\":\"Callum Winterford\",\"@id\":\"https:\\\/\\\/www.gdg.travel\\\/#\\\/schema\\\/person\\\/15c51ce8605abcd0a662c4949d541641\"},\"headline\":\"Artificial Intelligence in Business Travel\",\"datePublished\":\"2025-04-24T09:42:17+00:00\",\"dateModified\":\"2025-05-27T14:51:07+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.gdg.travel\\\/en-au\\\/blog\\\/ai-in-business-travel\\\/\"},\"wordCount\":5456,\"image\":{\"@id\":\"https:\\\/\\\/www.gdg.travel\\\/en-au\\\/blog\\\/ai-in-business-travel\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.gdg.travel\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/AI-Tech-Banner.jpg\",\"articleSection\":[\"AI\",\"Australia\",\"Data\",\"Gray Dawes News\",\"Online\",\"Travel Tech\",\"USA\"],\"inLanguage\":\"en-AU\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.gdg.travel\\\/en-au\\\/blog\\\/ai-in-business-travel\\\/\",\"url\":\"https:\\\/\\\/www.gdg.travel\\\/en-au\\\/blog\\\/ai-in-business-travel\\\/\",\"name\":\"Artificial Intelligence in Business Travel - Gray Dawes Travel\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.gdg.travel\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.gdg.travel\\\/en-au\\\/blog\\\/ai-in-business-travel\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.gdg.travel\\\/en-au\\\/blog\\\/ai-in-business-travel\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.gdg.travel\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/AI-Tech-Banner.jpg\",\"datePublished\":\"2025-04-24T09:42:17+00:00\",\"dateModified\":\"2025-05-27T14:51:07+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.gdg.travel\\\/#\\\/schema\\\/person\\\/15c51ce8605abcd0a662c4949d541641\"},\"description\":\"At Gray Dawes Travel, we\u2019re embracing AI, but understand that it needs to be done responsibly. We explore the dangers & benefits of the tech.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.gdg.travel\\\/en-au\\\/blog\\\/ai-in-business-travel\\\/#breadcrumb\"},\"inLanguage\":\"en-AU\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.gdg.travel\\\/en-au\\\/blog\\\/ai-in-business-travel\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-AU\",\"@id\":\"https:\\\/\\\/www.gdg.travel\\\/en-au\\\/blog\\\/ai-in-business-travel\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.gdg.travel\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/AI-Tech-Banner.jpg\",\"contentUrl\":\"https:\\\/\\\/www.gdg.travel\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/AI-Tech-Banner.jpg\",\"width\":1920,\"height\":1280},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.gdg.travel\\\/en-au\\\/blog\\\/ai-in-business-travel\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.gdg.travel\\\/en-au\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Artificial Intelligence in Business Travel\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.gdg.travel\\\/#website\",\"url\":\"https:\\\/\\\/www.gdg.travel\\\/\",\"name\":\"Gray Dawes Travel\",\"description\":\"Travel Better\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.gdg.travel\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-AU\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.gdg.travel\\\/#\\\/schema\\\/person\\\/15c51ce8605abcd0a662c4949d541641\",\"name\":\"Callum Winterford\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-AU\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/283d53dc41990eeb324d03d86ea1757d5436ff2c5b925fa1ec1409a5c551a424?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/283d53dc41990eeb324d03d86ea1757d5436ff2c5b925fa1ec1409a5c551a424?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/283d53dc41990eeb324d03d86ea1757d5436ff2c5b925fa1ec1409a5c551a424?s=96&d=mm&r=g\",\"caption\":\"Callum Winterford\"},\"url\":\"https:\\\/\\\/www.gdg.travel\\\/en-au\\\/blog\\\/author\\\/callum\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Artificial Intelligence in Business Travel - Gray Dawes Travel","description":"At Gray Dawes Travel, we\u2019re embracing AI, but understand that it needs to be done responsibly. We explore the dangers & benefits of the tech.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.gdg.travel\/en-au\/blog\/ai-in-business-travel\/","og_locale":"en_US","og_type":"article","og_title":"Artificial Intelligence in Business Travel - Gray Dawes Travel","og_description":"At Gray Dawes Travel, we\u2019re embracing AI, but understand that it needs to be done responsibly. We explore the dangers & benefits of the tech.","og_url":"https:\/\/www.gdg.travel\/en-au\/blog\/ai-in-business-travel\/","og_site_name":"Gray Dawes Travel","article_published_time":"2025-04-24T09:42:17+00:00","article_modified_time":"2025-05-27T14:51:07+00:00","og_image":[{"width":1920,"height":1280,"url":"https:\/\/www.gdg.travel\/wp-content\/uploads\/2025\/04\/AI-Tech-Banner.jpg","type":"image\/jpeg"}],"author":"Callum Winterford","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Callum Winterford","Est. reading time":"9 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.gdg.travel\/en-au\/blog\/ai-in-business-travel\/#article","isPartOf":{"@id":"https:\/\/www.gdg.travel\/en-au\/blog\/ai-in-business-travel\/"},"author":{"name":"Callum Winterford","@id":"https:\/\/www.gdg.travel\/#\/schema\/person\/15c51ce8605abcd0a662c4949d541641"},"headline":"Artificial Intelligence in Business Travel","datePublished":"2025-04-24T09:42:17+00:00","dateModified":"2025-05-27T14:51:07+00:00","mainEntityOfPage":{"@id":"https:\/\/www.gdg.travel\/en-au\/blog\/ai-in-business-travel\/"},"wordCount":5456,"image":{"@id":"https:\/\/www.gdg.travel\/en-au\/blog\/ai-in-business-travel\/#primaryimage"},"thumbnailUrl":"https:\/\/www.gdg.travel\/wp-content\/uploads\/2025\/04\/AI-Tech-Banner.jpg","articleSection":["AI","Australia","Data","Gray Dawes News","Online","Travel Tech","USA"],"inLanguage":"en-AU"},{"@type":"WebPage","@id":"https:\/\/www.gdg.travel\/en-au\/blog\/ai-in-business-travel\/","url":"https:\/\/www.gdg.travel\/en-au\/blog\/ai-in-business-travel\/","name":"Artificial Intelligence in Business Travel - Gray Dawes Travel","isPartOf":{"@id":"https:\/\/www.gdg.travel\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.gdg.travel\/en-au\/blog\/ai-in-business-travel\/#primaryimage"},"image":{"@id":"https:\/\/www.gdg.travel\/en-au\/blog\/ai-in-business-travel\/#primaryimage"},"thumbnailUrl":"https:\/\/www.gdg.travel\/wp-content\/uploads\/2025\/04\/AI-Tech-Banner.jpg","datePublished":"2025-04-24T09:42:17+00:00","dateModified":"2025-05-27T14:51:07+00:00","author":{"@id":"https:\/\/www.gdg.travel\/#\/schema\/person\/15c51ce8605abcd0a662c4949d541641"},"description":"At Gray Dawes Travel, we\u2019re embracing AI, but understand that it needs to be done responsibly. We explore the dangers & benefits of the tech.","breadcrumb":{"@id":"https:\/\/www.gdg.travel\/en-au\/blog\/ai-in-business-travel\/#breadcrumb"},"inLanguage":"en-AU","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.gdg.travel\/en-au\/blog\/ai-in-business-travel\/"]}]},{"@type":"ImageObject","inLanguage":"en-AU","@id":"https:\/\/www.gdg.travel\/en-au\/blog\/ai-in-business-travel\/#primaryimage","url":"https:\/\/www.gdg.travel\/wp-content\/uploads\/2025\/04\/AI-Tech-Banner.jpg","contentUrl":"https:\/\/www.gdg.travel\/wp-content\/uploads\/2025\/04\/AI-Tech-Banner.jpg","width":1920,"height":1280},{"@type":"BreadcrumbList","@id":"https:\/\/www.gdg.travel\/en-au\/blog\/ai-in-business-travel\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.gdg.travel\/en-au\/"},{"@type":"ListItem","position":2,"name":"Artificial Intelligence in Business Travel"}]},{"@type":"WebSite","@id":"https:\/\/www.gdg.travel\/#website","url":"https:\/\/www.gdg.travel\/","name":"Gray Dawes Travel","description":"Travel Better","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.gdg.travel\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-AU"},{"@type":"Person","@id":"https:\/\/www.gdg.travel\/#\/schema\/person\/15c51ce8605abcd0a662c4949d541641","name":"Callum Winterford","image":{"@type":"ImageObject","inLanguage":"en-AU","@id":"https:\/\/secure.gravatar.com\/avatar\/283d53dc41990eeb324d03d86ea1757d5436ff2c5b925fa1ec1409a5c551a424?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/283d53dc41990eeb324d03d86ea1757d5436ff2c5b925fa1ec1409a5c551a424?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/283d53dc41990eeb324d03d86ea1757d5436ff2c5b925fa1ec1409a5c551a424?s=96&d=mm&r=g","caption":"Callum Winterford"},"url":"https:\/\/www.gdg.travel\/en-au\/blog\/author\/callum\/"}]}},"_links":{"self":[{"href":"https:\/\/www.gdg.travel\/en-au\/wp-json\/wp\/v2\/posts\/295047","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gdg.travel\/en-au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.gdg.travel\/en-au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.gdg.travel\/en-au\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gdg.travel\/en-au\/wp-json\/wp\/v2\/comments?post=295047"}],"version-history":[{"count":0,"href":"https:\/\/www.gdg.travel\/en-au\/wp-json\/wp\/v2\/posts\/295047\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.gdg.travel\/en-au\/wp-json\/wp\/v2\/media\/295048"}],"wp:attachment":[{"href":"https:\/\/www.gdg.travel\/en-au\/wp-json\/wp\/v2\/media?parent=295047"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.gdg.travel\/en-au\/wp-json\/wp\/v2\/categories?post=295047"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.gdg.travel\/en-au\/wp-json\/wp\/v2\/tags?post=295047"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}