{"id":277516,"date":"2025-05-23T17:29:19","date_gmt":"2025-05-23T16:29:19","guid":{"rendered":"https:\/\/www.gdg.travel\/touch\/"},"modified":"2026-07-16T14:23:33","modified_gmt":"2026-07-16T13:23:33","slug":"touch","status":"publish","type":"page","link":"https:\/\/www.gdg.travel\/en-au\/touch\/","title":{"rendered":"High Touch"},"content":{"rendered":"

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HIGH TOUCH<\/h1>\n

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A Boutique, White Glove Service<\/h4>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.7″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

At Gray Dawes we\u2019re not just here to deliver the best fares<\/strong>, the most innovative itineraries<\/strong> or the most experienced consultants<\/strong>. We\u2019re here as an extension of our clients\u2019 own organisations<\/strong> \u2013 their out-of-house travel department.<\/p>\n

We achieve this because of the depths we go to in understanding our clients<\/strong> – their culture, their brand values, and their business objectives. The result? \u00a0An experience which consistently delights<\/strong>
our customers.<\/p>\n

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TRULY PERSONAL SERVICE<\/h2>\n

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After more than five decades<\/strong> as one of the UK’s leading independent TMCs, we’ve built an enviable reputation of which we are fiercely proud. Put simply, we deliver a better business travel experience, 24\/7<\/strong>. Our innovative delivery model means we provide a truly ALWAYS ON service<\/strong>, caring for our clients around the clock.<\/p>\n

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CONFIDENCE IS KEY<\/h3>\n

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We take the time to understand you.
<\/strong><\/p>\n

We build a dedicated team around you<\/strong>, selecting those with experience in your industry and a personality fit with your culture. That way, you can be confident that the service you get is tailored to exceed your expectations<\/strong>.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ admin_label=”COLUMN – PORTAL” _builder_version=”4.27.6″ _module_preset=”default” background_color=”#efefef” custom_padding=”2%|2%|2%|2%|true|true” custom_padding_tablet=”2%|2%|2%|2%|true|true” custom_padding_phone=”6%|5%|6%|5%|true|true” custom_padding_last_edited=”on|phone” border_radii=”on|14px|14px|14px|14px” box_shadow_style=”preset1″ global_colors_info=”{}” filter_opacity__hover_enabled=”on|hover” filter_opacity__hover=”100%” background__hover_enabled=”on|hover”][et_pb_icon font_icon=”||fa||900″ _builder_version=”4.27.7″ _module_preset=”default” custom_padding=”5%||||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_icon][et_pb_text admin_label=”HEADER – Tech” _builder_version=”4.27.7″ _module_preset=”default” custom_margin=”0%||0%||true|false” custom_padding=”2%||2%||true|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

MAXIMUM CHOICE<\/h3>\n

[\/et_pb_text][et_pb_text admin_label=”BODY – Tech” _builder_version=”4.27.7″ _module_preset=”default” custom_margin=”0%||0%||true|true” custom_margin_tablet=”5%||5%||true|true” custom_margin_phone=”5%||5%||true|true” custom_margin_last_edited=”on|tablet” custom_padding=”2%||2%||true|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

You’ll be spoilt for choice.
<\/strong><\/p>\n

We adopt a retailing approach to booking business travel<\/strong>. Agents and clients can see web and NDC content<\/strong> and more, side-by-side. It’s not about quantity over quality. Instead, our solutions are agile to your needs<\/strong>.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.6″ _module_preset=”default” max_width=”1280px” custom_padding=”1%||1%||true|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”;||divi||400″ icon_color=”#FFFFFF” _builder_version=”4.27.7″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.7″ _module_preset=”default” custom_padding=”||3%||false|false” hover_enabled=”0″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″][et_pb_row _builder_version=”4.27.6″ _module_preset=”default” max_width=”1280px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider divider_position=”center” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.27.7″ _module_preset=”default” max_width=”1280px” global_colors_info=”{}”][et_pb_column type=”1_2″ module_class=”bg-image-column” _builder_version=”4.27.7″ _module_preset=”default” background_image=”https:\/\/www.gdg.travel\/wp-content\/uploads\/2024\/10\/Comprehensive-Content-WEB.jpg” border_radii=”on|14px|14px|14px|14px” box_shadow_style=”preset1″ global_colors_info=”{}”][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”b||divi||400″ align=”left” _builder_version=”4.27.7″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][et_pb_text admin_label=”HEADER – Who” _builder_version=”4.27.7″ _module_preset=”default” custom_margin_tablet=”0vh||0vh||false|false” custom_margin_phone=”0vh||0vh||false|false” custom_margin_last_edited=”off|desktop” hover_enabled=”0″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

WE TRAVEL WITH YOU<\/h2>\n

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Before, During and After Every Trip, We’re Your Constant Travel Companion.<\/h3>\n

[\/et_pb_text][et_pb_text admin_label=”BODY – Portal Promo” _builder_version=”4.27.7″ ul_font_size=”1.86vh” custom_margin=”-0.4%||0%||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Your dedicated Account Manager will uncover what value means to your business and create an Extra Mile Programme specifically to underpin how we\u2019ll enhance your travel programme and your business against targeted KPIs.<\/p>\n

Of course, we can talk to you about products and services. But that’s what every TMC can (and will) give you. What you’ll also get from Gray Dawes is status and affiliation with the best TMC in the business. You’ll enjoy being part of a wider community and benefit from the partnership we build.<\/p>\n

Duty of Care<\/strong> and Traveller Tracking<\/strong> is taken to a whole new level with our awesome TripSure<\/strong><\/a> technology..<\/p>\n

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