Air France – KLM introduce New Flying Blue programme

Flying Blue, Air France-KLM’s loyalty programme, is changing as from 1 April 2018 and will offer more simplicity and flexibility in the use of the programme, a clearer reward scale and more choice in the use of Miles.

Earn Miles for each euro spent

For each euro spent, Ivory, Silver, Gold and Platinum members will receive 4, 6, 7 and 8 Miles1 respectively. The number of Miles earned will no longer depend on the distance flown between origin and destination, on flights marketed by Air France (AF), KLM (KL), HOP! (A5) or Joon (JN). This will make the accrual of Miles easier and clear.

In addition, customers will be able to earn Miles when purchasing additional services2 such as an A la Carte Menu on board an Air France flight, additional baggage allowance, or reserving an Economy Comfort seat on a KLM flight. The balance of Award Miles as of 31 March 2018 will remain unchanged on 1 April 2018.

More flexibility to spend Miles

For an ever more personalized offer, booking Award tickets will no longer be limited per flight but offered until the last seat available for sale. All seats on Air France, KLM, HOP! Joon and Transavia flights can be booked with Miles. The Miles amount needed for a ticket will be based on origin, destination and flight date. In addition, the new Miles & Cash option will allow Flying Blue members to pay up to 25% of Award tickets3 in cash.

These changes will be effective as of June 2018.

A simplified and personalized level qualification

To move from one level to another, Flying Blue is introducing Experience Points, called XP. These determine a membership level. A status will no longer depend on Level Miles and Qualifying flights. XP will allow members to progress and enjoy additional benefits:

– Silver = 100 XP
– Gold = 180 XP
– Platinum = 300 XP

XP will be calculated according to the type of flight (domestic, medium-haul or long-haul) and the travel cabin chosen by the customer. With this update, customers will easily find out how many XP they will gain for each flight. Flying Blue is the first airline loyalty programme to offer this scale. Level Miles and/or qualifying flights remaining on 31 March 2018 will be converted into XP.

 

A smooth transition towards the new Flying Blue programme

As of 1 April 2018, Flying Blue accounts will be automatically updated and customers will be able to keep using all functionalities of their account like today.

In addition to these changes, members will benefit from the best of the current Flying Blue programme:

  • The same privileges currently available for Ivory, Silver, Gold and Platinum members;
  • Various options to spend Miles on Promo Awards, upgrades, additional baggage allowances or A la Carte Menus;
  • Miles can be earned and spent with many Flying Blue partners.

 

More information can be found here

By | 2017-11-24T13:26:15+00:00 November 24th, 2017|Airlines, Blog|

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