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History

Gray Dawes are proud to be one of the leading Travel Management Companies in the UK. First established in 1865 by Scottish Entrepreneur Archibald Gray and partner Edwin Sandys Dawes, the company is now a family owned subsidiary of the Inchcape Group.

Here at Gray Dawes we put the client at the heart of everything we do. We do this by combining the best travel experts in the industry with the latest innovating technology in the market to deliver a first-class total trip management service. The travel industry to us is, and always will be, a peoples’ industry and our in-house technology team go above and beyond to develop new innovative ways to make travel work better for our clients.

We are leading the technological charge that is being directed by the changing demographics and requirements of today’s business travellers. They demand that they can communicate with us, view schedules, make bookings, cancel bookings at the time they want and by the channel/s they prefer.

No matter when our clients want to contact us, no matter what their preferred method of communication we there for them are. From our consultants available to take calls 24/7 through to our investment in technology we operate one fully integrated system.

Having a team of highly skilled, experienced and motivated travel consultants is not enough, it is now the base level of expectation. It is our technological integration which is seeing us outperform our competitors.

suzanne-horner-gray-dawes-group

Since our CEO Suzanne Horner joined Gray Dawes in 2011 we have experienced an unprecedented and impressive amount of growth in a relatively short amount of time.

We have achieved this growth through the acquisition of five new businesses since 2015 combined with year on year natural growth.

Through the years Gray Dawes has evolved from their original Colchester head-office, a business driving £27 million in revenue per year, to a business spanning six offices across the UK with more than 180 staff, generating over £100 million a year.

But our growth does not stop there, we are a highly ambitious business and by early 2019 we expect to be announcing a number of additional acquisitions. This will be led by the example of our entrepreneurial CEO, and as a team, we have our sights set high. We are all working towards the same goal, delivering the best possible total trip management service to our clients and delivering them a more streamlined approach to business travel.

Gray Dawes Throughout The Years

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