– Building strong relationships with clients to ensure business retention
– Management reporting
– Managing client’s events business with a proactive and consultative approach
– To ensure that all administration, both internal and external is of the highest standard.
– To identify and manage workload priorities within the team
– To develop and maintain effective working relationships with colleagues in the appropriate offices.
– To be able to work flexible hours and travel the world.
– To increase productivity.
– To ensure all events processes are accurate and up to date.
– To ensure all SLA’s and KPI’s are consistently met.
Experience and Qualifications
– Team Management including running appraisals and regular one to one’s
– Team Development and performance management
– Experience of using Cvent RFP tool
– A proven track record in delivering worldwide events projects