PURPOSE OF THE ROLE
Providing a high touch service to all clients, offering a consultative and knowledgeable experience throughout the meetings booking process. Working closely with the Events Bookings team providing a proactive approach to workloads, ensuring a strong team spirit whilst sharing knowledge amongst the wider events team.
|Experience||A minimum two years of agency experience.|
Proficient with event technology, especially around venue find. Cvent would be a plus.
Adept at using Microsoft Office.
| Some GDS knowledge would also be beneficial.|
Experience of automotive, retail, education, construction, pharmaceutical, public sector and fashion clients is desirable although you would work on a range of industry sectors in the UK and overseas.
Working with a multi office team.
|Skills/Knowledge||Strong administration, communication and attention to detail skills.|
Ability to balance and effectively prioritise a heavy and pressured workload to meet deadlines.
A creative approach to problem solving.
Excellent telephone and email communication skills.
Comfortable and capable with negotiation.
Self-starter and team player.
|Ability to identify upsell opportunities|
|Ability/aptitude||Able to achieve respect of colleagues|
Ability to lead by example and be an Ambassador for service excellence.
Strong team player.