ACCOUNTABLE TO

Head of Events – Commercial

SCOPE OF ROLE

Gray Dawes Group are looking for experienced staff to join their expanding Groups & Events business. Are you looking to develop your career and be part of the UK’s fastest growing TMC and events specialist, working within a range of sectors, from automotive and luxury fashion to professional sports? If so then contact us with your CV?

We are recruiting across all our 7 UK offices for the right people to join our teams.

Offering a truly exciting and rewarding environment where team work knows no bounds, this is an opportunity to establish an excellent career path within a dynamic and forward thinking agency.

MAIN PURPOSE

To achieve individual sales targets by promoting and selling the company’s meetings and events products to existing and new customers.  Make a positive contribution to the growth and profitability of the business by identifying and winning new business.

KEY ACCOUNTABILITIES

 

Plan and prioritise sales activities and customer/prospect contact to achieve agreed sales targets and business objectives.

Identify and qualify new business opportunities. Generate and follow-up own leads to agreed targets and timescales.  Meet potential new clients within agreed timescales. 

Use customer and prospect CRM tools and systems to plan sales activity and ensure that these systems are kept up-to-date at all times.

Attend and present at external customer meetings and also at internal meetings.

Produce and maintain a detailed business and travel activity profile for all prospective new customers so that the potential business can be evaluated and, where appropriate, a full and accurate tender submitted.

Provide accurate and up-to-date information, relating to new clients and new business, to other departments within Gray Dawes to ensure that clients trade to their full potential.

Ensure that databases and management information is always up-to-date and accurate.

Produce routine and ad-hoc reports as required.

Work closely with Account Managers to ensure that existing accounts are maintained, sales maximised and targets met. Also work to ensure that the relationships are professionally maintained and developed.

GENERAL ACCOUNTABILITIES

Put customers first and deliver the best possible service at all times.

Adhere to all relevant policies, operating procedures and standards at all times.

Always work with due care and attention to ensure the personal safety of yourself and others.

Attend staff meetings and training sessions as required.

Carry out any other role or task that is commensurate with the spirit and purpose of this job description.

PERSON SPECIFICATION

 

CRITERIONESSENTIALDESIRABLE
Experience
  • Proven record of success in MICE sales sector.
  • Identification and development of new business opportunities through to fulfilment.
  • Negotiating with key decision makers.
  • Business travel sales.
Skills/Knowledge
  • Effective persuading and influencing skills.
  • Word; Excel; Powerpoint; A CRM.
  • Cvent or registration tool software knowledge.
  • Accurate and clear written communication skills.
  • Able to self-manage and prioritise workload.
  • Presentation skills.
  • Industry knowledge.
  • Understanding of tendering and pricing processes.
Ability/aptitude
  • Ability to develop and maintain good customer relationships.
  • Able to accurately assess customer needs and expectations.
  • Motivated by the achievement of targets.
  • Able to assimilate information and knowledge accurately eg: market trends; competitors.
  • Existing knowledge of current trends and conditions within the MICE Industry.
Special Requirements
  • Able to travel within the UK, and to stay away from home as necessary.
  • Project a professional image on behalf of the company at all times.
  • Able to attend out-of-hours events/ training/presentations.
  • Full, clean driving license.

APPLICATION DEADLINE

Submissions for this role will close on Friday March 22nd.

Submit Application

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