Our Vision

An inspired team using pioneering technology to empower customers to travel safer and smarter, one trip at a time.

Our Mission

To become the best travel management company in the industry.

To be the best we:

  • Nurture an environment where our employees are valued, rewarded and encouraged to develop their skills.
  • Build client trust and loyalty through delivering outstanding service coupled with great technology.
  • Are tenacious, empowered, consistent and accountable in everything we do.
  • Need to be profitable to provide a fair return for our shareholders and to finance on-going investment in our people and customer solutions.
  • Strive to achieve recognition as the best of the best
  • Care for our team, customers, suppliers, the wider community

    and the environment

Our Values

  • Tenacity
    We always get the job done. We work to delight our clients, going the extra mile to find the right solution at the optimum price.
  • Ambition
    We are always learning and open to new ways of working, challenging the norm and embracing the benefits of being part of a successful, growing organisation.
  • Passion
    We take pride in doing everything to the best of our ability, showing an active interest in our industry, our customers’ business and everything about Gray Dawes.
  • Confidence
    We use skills, experience and knowledge to solve problems. We always try to be pro-active. If we see something that doesn’t look right we won’t leave it to someone else to resolve.
  • Accountability
    We take full responsibility for our actions and the quality of our work. We learn from mistakes.
  • Supportiveness

    We are all part of one growing team driving to achieve our Vision. We work in a positive, collaborative manner and do not gossip or grumble. We work with colleagues to help solve problems and design new solutions recognising that others will help us in return.

  • Caring

    We care about the physical and mental well being of those around us and the wider community. We treat everyone how we would like to be treated ourselves.

Read Our Latest Corporate Travel News

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Brexit: Travel Considerations

November 10th, 2019|

  Last updated: 15.34 November 12th 2019 With an election looming and Brexit delayed, a lot of uncertainty for travellers with British passports looks set to remain into 2020.

  • abu dhabi evening view

A Postcard From Abu Dhabi

October 15th, 2019|

In September, Emma Wood, one of our lovely leisure travel consultants, was very lucky to be invited, along with 4 other agents, to visit and experience Abu Dhabi courtesy of a leading tour operator.